Emerson

Associate Field Service Engineer

Emerson

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Illinois

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Salary

💰 $76,000 per year

Job Level

JuniorMid-Level

Tech Stack

Spring

About the role

  • Perform on-site instruction of customer personnel; write and modify maintenance procedures; quality control tests and product evaluation; provide complete and timely reports defining problems encountered and services provided
  • Direct personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair
  • Provide direct engineering advisory assistance to customers and liaison within the company on equipment-related issues
  • Cultivate relationships with internal project teams, customer project teams and contractors
  • Apply advanced troubleshooting, problem-solving, decision-making, and planning skills
  • Provide hands-on training to customers on-site or in factory acceptance tests (FAT)
  • Develop and maintain good customer relations
  • Participate in writing, review, and revision of field/operational manuals based on hands-on work with systems
  • Use virtualization, simulation and remote support technologies to provide customized and efficient solutions

Requirements

  • Bachelor’s degree in engineering computer science, or an equivalent combination of experience and education
  • Legal authorization to work in the United States
  • Willingness to travel up to 80%, typically one week in duration (heavy travel during outage seasons)
  • Knowledge of engineering fundamentals, design principles, and problem-solving methods
  • Advanced troubleshooting, problem-solving, decision-making, and planning skills
  • Curiosity and willingness to learn
  • Collaborative mindset and strong communication skills
  • Excitement to contribute, grow, and make an impact early in career
  • Preferred: Co-Op or internship experience in a technical environment
  • Preferred: Hands-on exposure to control systems, simulation tools, or other industry-related technologies
  • Preferred: Comfort presenting ideas to different audiences