Emergent Software

Business Analyst

• Collaborate with business teams to gather, document, and validate requirements
• Manage incoming requests, prioritize tasks, and ensure alignment with business goals
• Log and track tickets, user stories, and progress in DevOps
• Act as a liaison between business stakeholders and technical teams
• Support project delivery by ensuring requirements are clearly defined and understood
• Provide input to improve processes and ensure efficiency in requirement management

Agile Business Analyst

Manager

• Plan, direct, and control department activities and resources to meet objectives in a timely and cost-effective manner
• Hire, train, and evaluate analysts, software engineers, and other team members
• Prioritize and assign team members to projects; conduct performance evaluations
• Collaborate with users, vendors, technicians, and managers to assess computing and system needs
• Communicate goals, policies, and procedures to the IS team; develop and implement plans accordingly
• Evaluate current technology use and recommend software and hardware improvements
• Contribute hands-on to backend development when additional team capacity is needed
• Oversee backup, security, and user help systems; provide technical support to users
• Perform software code reviews and ensure best practices are followed
• Monitor application system processing for accuracy and efficiency
• Prepare and deliver operational or project progress reports
• Implement and oversee operational budget and expenditures
• Manage on-call rotation and support after-hours issues as needed
• Build and maintain tribal knowledge of complex, homegrown systems and large databases
• Perform other related duties as assigned

Agile Business Analyst

Information Technology Manager