Emergent, LLC

Sales Operations Administrator

Emergent, LLC

full-time

Posted on:

Location Type: Office

Location: Virginia Beach • Virginia • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Provide day-to-day operational and transactional support to the Sales Team to ensure efficiency, accuracy, and compliance
  • Manage requests and cases through CRM tools and established processes, ensuring timely resolution
  • Collaborate and coordinate communication, proposal preparation, and/or order processing with internal teams such as Accounting, Legal, and Vehicle Management, escalating issues when additional expertise is required
  • Deliver problem resolution and quality assurance while maintaining a balanced and organized workload
  • Adhere to standard operating procedures, supporting reporting and metrics that enhance visibility and accountability
  • Contribute to process improvements that streamline engagement and strengthen alignment across the organization
  • Maintain current knowledge of contract vehicle rules and regulations, industry trends, and best practices
  • Perform all other duties, as assigned.

Requirements

  • Bachelor’s degree or equivalent experience
  • 1–2 years of experience in sales operations, contracts, business operations, or related administrative support functions
  • Ability to organize, manage and process a large volume request under strict deadlines
  • Attention to detail
  • Ability to deliver results accurately and with a high sense of urgency
  • Strong customer orientation and conflict resolution skills
  • Sound judgment in decision-making and problem solving
  • General understanding of sales principles and customer service practices
Benefits
  • Comprehensive Health, Dental, and Vision plans
  • Premier 401k retirement plan with corporate matching and a 529 college saving plan
  • Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
  • Legal Resources
  • Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
  • Employee referral program
  • Employee recognition, gift and reward program
  • Tuition reimbursement for continuing education
  • Remote or hybrid work options
  • Engaging company events such as team building activities, annual awards and kick-off parties
  • Health and wellness-focused activities
  • Relaxation Spaces
  • In-office gourmet coffee, tea, fresh fruit and healthy snacks
  • Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM toolssales operationscontract managementbusiness operationsadministrative supportprocess improvementsreportingmetrics
Soft Skills
organizational skillsattention to detailresults-orientedcustomer orientationconflict resolutiondecision-makingproblem solvingcommunication
Certifications
Bachelor’s degree