Product Manager
Papaya Global
Job Level
Mid-LevelSenior
About the role
- We are seeking a detail-oriented, user-focused Technical Writer to join the Product Marketing organization at Emburse. In this role, you will craft clear, concise, and accurate customer education content that supports our go-to-market initiatives and enhances the customer experience.
- You will collaborate closely with product marketing managers, product managers, and other cross-functional teams to produce help center articles, release notes, product guides, and other customer-facing materials that align with our editorial and brand guidelines.
- This role bridges technical accuracy with brand voice, ensuring our content not only informs but also reinforces the Emburse brand promise.
Requirements
- 3+ years of experience in technical writing, preferably within SaaS, enterprise software, or a product marketing environment
- Ability to translate complex technical concepts into clear, concise, and user-focused content
- Proficiency with authoring and publishing tools such as Zendesk Guide and Confluence
- Experience using Jira or other project management tools to track documentation work
- Strong editing skills with a keen eye for grammar, tone, and style
- Experience working in agile development and marketing workflows
- Exceptional attention to detail and organizational skills
