Develop and execute the OCM strategy for cloud programs, aligned to program objectives and timeline.
Create and manage a communications plan that includes messaging, channels, cadence, and target audiences.
Design and deliver stakeholder engagement and sponsorship plans for executive, managerial, and end-user groups.
Produce and maintain OCM artifacts: stakeholder maps, impact assessments, readiness assessments, risk/issue logs, and adoption metrics.
Create clear, concise communications: emails, intranet content, FAQs, talking points, slide decks, and training materials.
Coordinate change activities across program streams (security, platform, apps migration, operations) to ensure consistent messaging and timing.
Facilitate workshops, town halls, demos, and manager toolkits to drive awareness and enablement.
Measure and report adoption, readiness, and sentiment; use data to iterate on OCM tactics.
Escalate and mitigate adoption risks; drive remediation plans.
Act as a single point of contact for OCM and communications questions for the cloud program.

Requirements

Bachelor’s degree in Communications, Organizational Psychology, Business, IT, or related field.
5+ years experience in organizational change management, internal communications, or employee engagement; experience in cloud transformation or enterprise IT projects preferred.
Demonstrated experience developing and executing change and communications plans for large, complex programs.
Strong stakeholder management and facilitation skills; experience working with executives and cross-functional teams.
Excellent written and verbal communication skills; able to craft technical topics into business-friendly messaging.
Experience with communications tools (e.g., SharePoint, Confluence, internal comms platforms, email campaign tools) and measurement/analytics tools.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

organizational change managementinternal communicationsemployee engagementchange and communications plansstakeholder managementfacilitation

Soft Skills

excellent written communicationexcellent verbal communicationcross-functional teamwork