ELSA, Corp

Senior Product Manager, B2B

ELSA, Corp

full-time

Posted on:

Location Type: Hybrid

Location: Vietnam

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Job Level

Senior

Tech Stack

ETLPython

About the role

  • End-to-end product development for the B2B segment — admin dashboards, learner engagement, manager reporting, LMS/SSO integrations, and onboarding flows for enterprise accounts
  • The engagement loop that keeps learners active after their first month — because disengagement in months 2–3 is where B2B churn begins
  • Product metrics tied to learning outcomes (e.g. proficiency score improvement) and account health (active learners, usage depth, renewal risk signals)
  • Zero-touch enrollment and scalable onboarding for large enterprise deployments — reducing CS burden and time-to-value for new accounts
  • Collaboration with the AI/ML team to surface personalized learning paths and coaching insights that administrators and L&D teams can act on
  • A clear, well-prioritized roadmap grounded in customer evidence, renewal data, and commercial impact — communicated directly to the CEO, Head of B2B, and enterprise clients
  • Voice of the customer inside PED — synthesizing feedback from CS, account managers, and client QBRs into concrete product decisions

Requirements

  • 5+ years of product management in B2B SaaS or enterprise-facing digital products
  • Demonstrated experience driving measurable outcomes in enterprise accounts — activation, engagement, renewal, or expansion
  • Strong analytical instincts — comfortable working with product analytics (Amplitude, Mixpanel, or similar) and structured data to diagnose engagement gaps and prioritize interventions
  • Experience building or improving admin tools, reporting dashboards, or enterprise onboarding flows
  • Excellent written and verbal English; able to present roadmap trade-offs credibly to C-suite and to enterprise client stakeholders
  • High ownership mentality — you treat pipeline health and renewal rates like your own business
  • Strongly Preferred: Experience with HubSpot (Sales, Marketing, Service, Operations Hubs)
  • Experience with quoting engines, billing systems, or CPQ tools.
  • Familiarity with data warehouses and ETL pipelines principles.
  • Understanding of SaaS principles, challenges, and best practices.
  • Python knowledge to write custom scripts for data transformations or to interact with APIs.
  • AI tool familiarity LangChain, LLM orchestration frameworks, RAG pipelines, etc.
Benefits
  • Comprehensive employee well-being benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementB2B SaaSproduct analyticsadmin toolsreporting dashboardsonboarding flowsPythondata transformationsAI toolsETL pipelines
Soft Skills
analytical instinctswritten communicationverbal communicationhigh ownership mentalitycollaborationsynthesizing feedbackprioritizationpresentation skillscustomer evidence analysisstakeholder engagement