
Senior Manager, Client Financial Services
Ellis Porter - The Immigration Attorneys
full-time
Posted on:
Location Type: Hybrid
Location: Troy • Missouri • United States
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Salary
💰 $125,000 per year
Job Level
About the role
- Oversee all aspects of client billing and accounts receivable
- Manage the end-to-end billing process for predominantly flat fee matters
- Develop a firmwide collections strategy that enhances financial performance
- Design and implement efficient workflows for billing and receivables
- Partner with attorneys and practice leaders to cultivate accountability for billing
- Develop and mentor a high-performing team that delivers exceptional service
- Leverage data to measure performance against relevant KPI’s and deliver actionable insights
- Develop client communication templates and escalation protocols
- Build strong relationships with key B2B clients
- Gain expertise on the firm’s financial systems and implement tools that elevate efficiency
- Ensure appropriate documentation, internal controls, and adherence to ethical and regulatory requirements
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration or a related field
- 6-10 years of progressive customer financial services experience
- 2-4 years leading billing and accounts receivable function
- Proven experience managing billing and accounts receivable operations, ideally in legal or professional services environments
- Deep understanding of billing processes, including flat-fee structures and workflow management
- Expertise in building out accounts receivable practices and driving quick and effective collections
- Proven ability to convert financial information into actionable insights
- Demonstrated successes in designing and implementing process improvements and performance metrics
- Highly skilled in leveraging technology and data tools (Power BI, Excel, Accounting Seed, Salesforce, or similar)
Benefits
- Competitive compensation
- Health/dental/vision/life insurance benefits
- 401(k)-retirement savings plan with employer-matching
- Generous paid-time-off policy
- Casual attire and lots of free food when working from the office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billing processesaccounts receivablecollections strategyworkflow managementfinancial performanceperformance metricsprocess improvementsdata analysisKPI measurementfinancial documentation
Soft Skills
team developmentclient communicationrelationship buildingaccountabilitymentoringleadershipservice deliverycollaborationproblem-solvingstrategic thinking
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business Administration