Revenue Cycle, Client Services Specialist
Ellie Mental Health
part-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $25 - $35 per hour
About the role
- Submit primary and secondary insurance claims accurately and in a timely manner.
- Review, research, and resolve denied or rejected claims; follow up with payers as needed.
- Manage aging reports and pursue unpaid claims to resolution.
- Respond to patient billing questions and explain balances clearly and professionally.
- Verify insurance eligibility, obtain authorizations, and post payments.
- Secure and manage prior authorizations when required.
- Assist with audits, month-end reconciliation, and financial reporting.
- Collaborate with clinical and administrative teams on documentation, coding accuracy, and billing workflows.
Requirements
- Minimum of 2 years of medical billing experience
- Strong working knowledge of CPT codes, ICD-10 coding, insurance billing rules
- Experience with EHR or practice management systems required; Valant EHR experience strongly preferred
- Familiarity with major payers including BCBS, Aetna, Cigna, UnitedHealthcare, Medicare, and Medicaid
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Excellent communication skills and a high level of professionalism.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development
- Employee experience focus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingCPT codesICD-10 codinginsurance billing rulesclaims managementauditsfinancial reportingbilling workflows
Soft Skills
communication skillsprofessionalismindependencetime managementability to manage multiple priorities