
Senior Engineering Manager, CloudOps
Ellevation Education
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $180,000 - $220,000 per year
Job Level
About the role
- Lead and grow the CloudOps (Platform & DevEx) team, providing clarity, coaching, mentorship, and a strong sense of purpose.
- Build and evolve paved paths for service creation, deployment, observability, and operations — defining “the Ellevation way” to build software.
- Improve developer experience across the stack: container workflows, repo templates, CI/CD automation, observability defaults, and internal tooling.
- Stabilize and enhance the Cloud Development Environment (CDE) for .NET Framework development while guiding the organization toward long-term modernization and retirement of legacy systems.
- Drive modernization of legacy infrastructure and help the team shift from “pets vs. cattle” to scalable, reliable, well-automated patterns.
- Partner with product engineering teams to understand friction, remove obstacles, and co-create better workflows and tools.
- Define and measure DevEx outcomes using frameworks like SPACE, focusing on satisfaction, flow, clarity, and feedback loops.
- Collaborate with Security on guardrails and secure defaults while ensuring CloudOps remains an enablement-focused team, not a gatekeeper.
- Promote platform thinking and cultural change — helping the team build confidence, question assumptions, and engage proactively with partners across engineering.
- Manage vendor relationships, infrastructure costs, and resourcing for the platform surface areas you own.
Requirements
- 8+ years of engineering experience, including 3+ years leading platform, cloud infrastructure, SRE, or DevOps teams.
- Strong experience with AWS (compute, networking, IAM, storage, databases) and Infrastructure as Code (Terraform, CloudFormation, CDK).
- Experience designing and operating CI/CD pipelines and secure deployment workflows (GitHub Actions, OIDC, artifact management).
- Familiarity with modern observability practices (metrics, logs, traces; OpenTelemetry; CloudWatch, Datadog, or Grafana).
- Practical knowledge of containerized applications (Docker, ECS/EKS) and developer workflows on Mac/Linux.
- Hands-on understanding of balancing security, reliability, and developer experience through guardrails and risk-based tradeoffs.
- Experience modernizing legacy systems or shepherding large technical transitions is a strong plus.
- A track record of building strong teams, mentoring engineers, and leading through ambiguity and change.
- Curiosity and excitement about how AI can enhance developer workflows, observability, and tooling — even if you’re still learning.
Benefits
- Benefits eligible employees (and qualifying dependents) are covered by medical, dental, vision, and basic life insurance.
- Employees can enroll in our company's 401(k) retirement plan and receive an employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options.
- Employees have access to flexible paid time off for vacations, sick and disability policy, additional 10 paid company holidays, 2 floating holidays and a winter office closure between Christmas and New Year's.
- In addition, we provide a generous parental leave benefit, back-up childcare or eldercare, and a variety of other perks to support the health and well-being of our employees.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
.NET FrameworkAWSInfrastructure as CodeTerraformCloudFormationCDKCI/CDGitHub ActionsOpenTelemetryDocker
Soft Skills
leadershipmentorshipcollaborationproblem-solvingcommunicationcuriosityadaptabilityteam buildingcoachingcultural change