Communication Center Representative
CCS
Senior Manager, Brand and Communications
Elite Technology
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $138,160 - $172,600 per year
Job Level
Senior
About the role
- Own the company’s external communications strategy, including press, media relations, strategic announcements, and corporate reputation management.
- Develop and maintain a messaging framework aligned with company priorities, innovation roadmap, and GTM strategies.
- Partner with agencies to drive earned media coverage, manage story pipelines, and build influencer and media relationships that extend market reach.
- Write and manage executive content for LinkedIn, speeches, events, and earned placements, ensuring clarity and consistency of voice.
- Build scalable communications systems, including AI-driven templates, workflows, and prompt libraries to accelerate content creation and approval.
- Collaborate with sales and product teams to translate launches, customer stories, and innovation moments into newsworthy narratives and assets.
- Track and analyze communication performance, optimizing engagement and reach across channels and audiences.
- Manage agency and influencer partnerships with clear KPIs and accountability measures.
- Hire, lead, and develop the PR & Social Manager, providing coaching, direction, and growth opportunities.
- Perform other duties as assigned to support the overall goals and objectives of the department/company.
Requirements
- Bachelor’s degree in communications, marketing, journalism, or related field (or equivalent experience).
- 8+ years in external communications, PR, or brand strategy, preferably in B2B or technology sectors.
- 2–4+ years of people leadership or team management experience, including player-coach roles.
- Proven success growing executive influence through social media and earned channels.
- Demonstrated portfolio of impactful media coverage and executive communication programs.
- Experience managing agencies, influencers, and media partners to deliver measurable results.
- Strong editorial and storytelling skills across short- and long-form content formats.
- Expertise in communications risk management, including scenario planning and response frameworks.
- Proficiency with AI tools for writing, editing, and workflow automation (e.g., ChatGPT, Claude, Writer.com).
- Ability to operate independently, make sound strategic decisions, and execute with speed and precision.
Benefits
- Competitive Compensation Package ($138,160 - $172,600 base salary + variable component)
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
external communicationsmedia relationscorporate reputation managementmessaging framework developmentcontent creationcommunication performance analysisstorytellingcommunications risk managementexecutive communication programsB2B brand strategy
Soft skills
leadershipteam managementcoachingstrategic decision-makingindependenceclarity of voicecollaborationaccountabilityoptimizationcreativity
