Global Client Director
Elite Technology
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Build and sustain executive-level relationships across global client organizations, serving as the primary contact and strategic advisor to drive satisfaction, retention, and growth.
- Develop and execute comprehensive global account plans that align client goals with Elite’s offerings, driving expansion, renewals, and successful cloud migrations.
- Consistently exceed sales and revenue targets by identifying new opportunities, managing complex deal cycles, and delivering high-value proposals to C-suite and senior stakeholders.
- Maintain deep knowledge of Elite’s product portfolio, client industries, and emerging technologies to effectively position solutions that advance client performance.
- Partner closely with marketing, customer success, product, and solution consulting teams to deliver tailored, high-impact solutions and ensure seamless client experiences.
- Leverage data and CRM tools (e.g., Salesforce) to monitor performance, forecast revenue, analyze trends, and guide strategic decisions for sustainable growth.
- Represent Elite at client sites, industry events, and executive meetings to strengthen partnerships, secure renewals, and support global business objectives.
- Perform other duties as assigned to support departmental and company objectives.
Requirements
- Bachelor's Degree in Business, Marketing, or a related field. MBA preferred
- 9–12 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts.
- Strong proficiency in Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques.
- Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services.
- Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures.
- Strategic thinker with a strong commercial acumen and the ability to translate business needs into technology-enabled solutions.
- Exceptional communication, presentation, and negotiation skills.
- Skilled in using CRM and analytics tools (Salesforce preferred) to drive insight and accountability.
- Ability to travel up >50% as business needs require.
- Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing.
- Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.
Benefits
- Competitive Compensation Package
- Comprehensive Healthcare Coverage (Health, Dental, Vision)
- Retirement Savings Plan with an Employer Contribution
- Professional Development Opportunities
- Tuition Reimbursement
- Parental Leave
- Time Off
- Wellness Initiatives
- Employee Assistance Program
- Generous Global Parental Leave
- Calm, free premium subscription
- Employee Discount Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS salesaccount managementROI modellingquantitative techniquesstrategic account managementrevenue forecastingdata analysistechnology-enabled solutionsB2B technologyprofessional services
Soft skills
analytical skillscommunication skillspresentation skillsnegotiation skillsstrategic thinkingcommercial acumenrelationship buildingorganizational navigationclient satisfactiongrowth mindset
Certifications
Bachelor's Degree in BusinessBachelor's Degree in MarketingMBA