Eli Health

Operations

• Own the full operational lifecycle from supplier sourcing to product delivery, accountable for cost, quality, and throughput
• Design and implement scalable processes for supply chain, inventory management, manufacturing, fulfillment, and logistics
• Lead the evolution from human-led to semi-automated operations in collaboration with automation and AI teams
• Develop and execute global sourcing strategy including vendor selection, negotiation, and long-term relationship management
• Build operational resilience through supply redundancy, quality standards, and risk mitigation practices
• Oversee warehousing, inventory planning, and fulfillment to ensure timely delivery and customer satisfaction at scale
• Lead rollout and integration of planning, MRP, inventory tracking, and order management systems
• Partner with technical teams to integrate automation and robotics into key workflows and ensure systems are fit-for-scale
• Build and lead a high-performing operations team and set performance expectations across internal teams and external partners
• Collaborate closely with the COO and cross-functional teams as the most senior on-site operations leader

Head of Operations