Forward Deployed Engineer – Strategist

ElevenLabs

full-time

Posted on: 3/16/2026

Location Type: Remote

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About the role

Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.

Experience working with customers in a technical capacity. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them.
Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
A proven track record of taking ownership of complex projects and delivering results.
Adaptability to work across different customer environments and technical use cases.
Technical aptitude to quickly understand our voice and audio AI models and their applications.

Benefits

Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonAPI integrationvoice AIaudio AIproject managementtechnical problem-solvingdemo buildingsoftware integrationcustomer engagementdata analysis

Soft Skills

communicationproblem-solvingadaptabilityownershipcollaborationpresentation skillscustomer focuscritical thinkinglogical reasoninginterpersonal skills