AI Safety Policy – Operations
ElevenLabs
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Design and evolve safety policies for audio AI, image/video AI and agentic safety. Aligned with ISO42001, EU AI Act, DSA, US state laws, and global regulatory developments
- Build scalable, AI-powered systems and workflows that dramatically reduce response times and increase policy coverage
- Partner with Safety Engineers to translate policy requirements into automated detection, moderation, and enforcement systems
- Drive cross-functional safety integration with product, engineering, legal, and operations teams, ensuring safety is embedded into the development lifecycle, not bolted on after
- Respond to safety policy escalations: partner closely with moderation and investigations teams to triage, investigate, and resolve complex incidents, ensuring decisive and transparent action when user or platform integrity is at risk
Requirements
- Broad experience across Trust & Safety: policy, operations, investigations, and content moderation, not just one specialty
- Track record of owning and delivering safety outcomes end-to-end, ideally in fast-moving, engineering-first environments
- Deep familiarity with the global AI regulatory landscape: EU AI Act, DSA, US state laws, and emerging frameworks
- Technically conversant: comfortable with dashboards, SQL, and ML concepts, able to collaborate deeply with engineers, able to read automation in python.
- Strong risk calibration: you know when to move fast, when to pause, and how to balance user safety with product velocity
- Exceptional communicator who can translate complex safety considerations for engineers, product managers, executives, and external stakeholders
Benefits
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPythonmachine learningautomated detectioncontent moderationpolicy developmentincident investigationrisk assessmentsafety policy designscalable systems
Soft Skills
communicationcollaborationproblem-solvingrisk calibrationcross-functional teamworktranslating complex conceptsdecision-makingtransparencyadaptabilityleadership