ElevenLabs

Enterprise Solutions Engineer

ElevenLabs

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Python

About the role

  • Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
  • Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
  • Craft compelling technical demonstrations that clearly communicate our product's value proposition.
  • Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
  • Build self-service tools and documentation that empower customers to implement solutions independently.
  • Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Requirements

  • Are passionate about AI, technology and ElevenLabs products.
  • Enjoy working directly with customers, iterating on solutions and providing tailored support
  • Have a talent for identifying patterns that can be standardized and scaled.
  • Have strong empathy for customers, sales and product teams.
  • Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
  • Experience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
  • Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
  • Excellent communication skills with the ability to adapt messaging to different audiences.
Benefits
  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
  • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
  • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
  • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
  • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
  • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Pythonsoftware developmentsoftware architectureintegration patterns
Soft Skills
empathycommunicationcollaborationproblem-solvingcustomer support