Plan, prioritize, and deliver enhancements, fixes, and small projects across a portfolio averaging ~300 billable hours per month.
Track burn and forecast capacity weekly in Jira and Kantata.
Drive scope, budget & margin.
Ensure project delivery efficiency and maintain portfolio margins of ≥ 65%.
Lead Agile ceremonies.
Run sprint planning, backlog grooming, daily stand‑ups, and client sprint reviews; ensure tickets are well‑defined and QA‑ready.
Be the client’s strategic partner. Serve as primary point of contact; maintain NPS > 6.
Identify organic growth opportunities and collaborate with Account Strategy to draft SOWs.
Coordinate a cross‑functional team. Align developers, strategists, designers, and QA specialists; communicate dependencies and remove blockers quickly.
Champion quality. Enforce testing standards, oversee UAT, and shepherd releases through deployment.
Continuously improve. Document lessons learned, refine process workflows, and share best practices with the wider PM team.
Requirements
5+ years of digital project management experience in an agency environment, with at least two years owning maintenance or ongoing optimization programs.
Available 20–30 hours per week on a flexible schedule aligned with U.S. business hours.
Proven ability to manage multiple concurrent engagements and teams, balancing 600+ monthly hours.
Working knowledge of Drupal (or similar CMS) fundamentals and the ability to translate technical concepts for non‑technical audiences.
Hands‑on experience with Kantata, JIRA, or comparable PM tools.
Solid grasp of Agile/Scrum principles and the flexibility to adapt process to project realities.
Strength in budgeting, forecasting, and resource planning; comfortable digging into spreadsheets and reporting burn rates.
Exceptional communication & relationship‑building skills—clients and teammates trust you.
Habitual problem‑solver who leverages AI and automation to streamline repetitive tasks.
Authorization to work in the United States.
Benefits
Flexible schedule built on accountability, not seat time
A smart, supportive team that actually likes process
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital project managementAgile principlesScrumbudgetingforecastingresource planningUATprocess workflowsCMStechnical translation