- Answer and manage the company’s main office phone line (Vonage), including directing and transferring calls appropriately
- Maintain and manage company software platforms and user access
- Oversee IT coordination, including onboarding setup, troubleshooting support, and vendor communication
- Maintain and organize corporate document management systems
- Manage and maintain the company’s annual calendar (events, key dates, holidays, deadlines)
- Ensure office systems and processes run efficiently
- Coordinate and support employee onboarding processes (documentation, system access, welcome coordination)
- Manage and distribute staff updates and internal communications
- Assist with general HR administrative tasks and documentation
- Support planning and coordination of staff meetings
- Maintain employee records and compliance documentation
- Organize employee celebrations, milestones, and company events
- Support internal culture initiatives and team engagement efforts

Requirements

- 2+ years of experience in office administration, operations, or administrative support
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills (English)
- Experience managing company software systems and administrative platforms
- Comfortable handling confidential information with discretion
- Proficient with Microsoft Office and/or Google Workspace
- Experience with VoIP systems (Vonage preferred) is a plus
- Basic knowledge of HR processes is preferred

Benefits

- Client Relationship : You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently.
- Payments : All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you.
- Vacation Leaves and Holidays : While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

office administrationoperationsadministrative supportmanaging company software systemsHR processesVoIP systems

Soft Skills

organizational skillsmultitasking skillswritten communicationverbal communicationdiscretion