Account Service Manager
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Las Vegas • California • Colorado • United States
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Salary
💰 $69,972 - $119,952 per year
About the role
- Provides strategic planning and account management for large accounts
- Directs and manages the administration of contractual requirements and obligations
- Manages the new and renewal implementation process for accounts
- Interfaces with operations to ensure smooth delivery of services
- Maintains ongoing account relationships at multiple levels throughout the customers' organizations
- Makes recommendations for improvements to meet customers' expectations
- Provides both on-site and off-site customer service, including interpreting plan design and resolving claims, benefit, and enrollment issues
- Coordinates open enrollment meetings, renewal process, and training sessions
- Makes routine account visits
Requirements
- Requires a BA/BS
- Minimum of 3 years of experience managing business operations and/or customer relationship
- Experience working in a TPA setting (preferred)
- Insurance experience (preferred)
- Account Management experience (preferred)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Paid holidays
- Equity stock purchase
- Comprehensive benefits package
- Incentive and recognition programs
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strategic planningaccount managementcustomer servicerelationship managementproblem solvingcommunicationtrainingadministrationrecommendation makingcoordination
Certifications
BABS