Customer Care Representative I, Bilingual – Spanish
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Woodland Hills • California • Texas • United States
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Salary
💰 $17 - $28 per hour
About the role
- Act as a trusted advisor and educator on health care related inquiries.
- Guide customers to a better healthcare experience, resolving questions and concerns.
- Partner internally to create a seamless experience for customers and resolve issues.
Requirements
- Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
- Bilingual (Spanish) or multi-language skills required.
- Must be able to pass a validated language test/assessment.
Benefits
- Affordable Health Insurance, Dental, Vision and Basic Life
- 401K match, Paid Time Off, Holiday Pay
- Annual incentive bonus and annual increases plan based on performance.
- Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
- A career path with opportunity for growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
trusted advisorcustomer serviceproblem resolutioncommunicationcustomer experience