Senior Field Territory Manager – Northern Ohio
Farmers Insurance
Provider Relationship Account Manager
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Columbus • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develops and maintains positive provider relationships with the provider community
- Conducts on-site and/or virtual visits to communicate changes and facilitate education
- Serves as an expert regarding provider issues impacting satisfaction and retention
- Researches and coordinates prompt resolution to complex provider issues and appeals
- Collaborates with internal partners to triage issues
- Coordinates Joint Operation Committees and participates in provider townhalls/seminars
Requirements
- Requires a bachelor’s degree
- Minimum of 3 years of customer service experience
- 2 years of experience in a healthcare or provider environment
- Experience with medical Claims preferred
- Experience using Microsoft Excel including creation of pivot tables preferred
- Must be willing to travel to worksite and other locations as necessary
Benefits
- Health insurance
- 401(k) +match
- Paid Time Off
- Incentive bonus programs
- Short and long term disability benefits
- Stock purchase plan
- Wellness programs
- Financial education resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicemedical claimsMicrosoft Excelpivot tables
Soft skills
provider relationship managementcommunicationproblem resolutioncollaborationeducation facilitation
Certifications
bachelor's degree
