Element Fleet Management

Supervisor, Operations – North Central US

Element Fleet Management

full-time

Posted on:

Location Type: Remote

Location: Illinois • Minnesota • United States

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Salary

💰 $75,500 - $103,800 per year

About the role

  • Hire, coach, train, and support contract, temporary, and full-time field team members
  • Demonstrate Element’s People Leadership Capabilities, including leading strategically, cultivating curiosity, driving results, influencing others, and developing talent
  • Foster collaboration, teamwork, and continuous learning to deliver superior client service and maximize employee engagement
  • Manage the training, development, implementation, and performance of team and individual goals aligned with organizational balanced scorecard objectives
  • Ensure a first-class client experience through frequent customer contact, communication, and feedback
  • Build and maintain relationships with client decision makers and operations leaders
  • Develop business plans for each location outlining volume, growth objectives, targets, and focus areas
  • Partner with vehicle maintenance and repair partners to maintain a safe and reliable fleet
  • Provide leadership updates on vehicle health, customer sentiment, utilization, operational deficiencies, and risk management
  • Work cross-functionally with internal teams to increase efficiencies and achieve weekly, monthly, and annual goals

Requirements

  • Bachelor’s degree required from an accredited university
  • 2–4 years of experience managing fleet operations and personnel with an understanding of business growth, profit, and customer service
  • 3–5 years of customer service or client account management experience in a B2B service environment
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to drive and remain on your feet for up to 8 hours
  • Availability to work weekends and some holidays
Benefits
  • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
  • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
fleet operations managementbusiness growthprofit managementcustomer serviceclient account management
Soft skills
leadershipcoachingteamworkcollaborationcommunicationinfluencingcuriositydriving resultsdeveloping talentcontinuous learning
Certifications
Bachelor's degree