Operations Supervisor, South Central US
Element Fleet Management
full-time
Posted on:
Location Type: Remote
Location: Arizona • Colorado • United States
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Salary
💰 $75,500 - $103,800 per year
About the role
- Hire, coach, train, and support contract, temporary, and full-time field team members.
- Demonstrate Element’s People Leadership Capabilities, including leading strategically, cultivating curiosity, driving results, influencing others, and developing talent.
- Foster collaboration, teamwork, and continuous learning to deliver superior client service and maximize employee engagement.
- Manage the training, development, implementation, and performance of team and individual goals aligned with organizational balanced scorecard objectives.
- Ensure a first-class client experience through frequent customer contact, communication, and feedback.
- Build and maintain relationships with client decision makers and operations leaders.
- Develop business plans for each location outlining volume, growth objectives, targets, and focus areas.
- Partner with vehicle maintenance and repair partners to maintain a safe and reliable fleet.
- Provide leadership updates on vehicle health, customer sentiment, utilization, operational deficiencies, and risk management.
- Work cross-functionally with internal teams to increase efficiencies and achieve weekly, monthly, and annual goals.
Requirements
- Bachelor’s degree required from an accredited university.
- 2–4 years of experience managing fleet operations and personnel with an understanding of business growth, profit, and customer service.
- 3–5 years of customer service or client account management experience in a B2B service environment.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to drive and remain on your feet for up to 8 hours.
- Availability to work weekends and some holidays.
Benefits
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fleet operations managementbusiness growthcustomer serviceclient account management
Soft skills
leadershipcoachingteamworkcollaborationcommunicationinfluencingdeveloping talentcuriositydriving resultscontinuous learning
Certifications
Bachelor’s degree