Element

Product Manager

• Serve as the primary Product Owner for Enhanced Direct Enrollment (EDE) capabilities within a federal healthcare enrollment ecosystem.
• Act as the primary liaison between development teams and business/program teams, ensuring alignment on scope, priorities, and delivery expectations.
• Provide client engagement support as a point of contact after the Team Lead, participating in governance meetings, demos, and stakeholder sessions.
• Define, manage, and continuously prioritize the product roadmap for EDE functionality, balancing regulatory requirements, partner needs, and user experience improvements.
• Own and refine the product backlog, ensuring user stories are well-defined, testable, and aligned with business and compliance requirements.
• Translate complex healthcare policy, regulatory, and operational requirements into actionable epics, features, and user stories.
• Collaborate with engineering, UX/UI, QA, DevSecOps, and integration teams to support successful deployment of EDE capabilities across partner channels.
• Define and track post-launch optimization metrics, including enrollment conversion rates, application completion rates, error rates, user drop-off points, and partner integration performance.
• Use data-driven insights to identify enhancement opportunities and drive continuous improvement of live EDE services.
• Ensure compliance with federal healthcare regulations, security standards (e.g., NIST), privacy requirements, and accessibility standards (Section 508).
• Facilitate Agile ceremonies including sprint planning, backlog grooming, sprint reviews, and retrospectives.
• Support release planning, deployment readiness, and stabilization activities for production environments.

Enhanced Direct Enrollment Product Owner

• Serve as the primary Product Owner for Agent and Broker (AB) digital products and tools.
• Act as the primary liaison between the development team and the AB business team, ensuring clear communication of priorities, requirements, and delivery expectations.
• Provide client engagement support participating in stakeholder meetings, demos, and planning sessions.
• Manage and prioritize the product roadmap, ensuring alignment with business objectives, user needs, and compliance requirements.
• Be fully dedicated to AB solution refinement, continuously shaping, refining, and clarifying requirements for development readiness.
• Define, maintain, and prioritize the product backlog, ensuring user stories are well-groomed, clearly defined, and actionable.
• Translate business and regulatory requirements into epics, features, and user stories with clear acceptance criteria.
• Collaborate closely with engineering, UX/UI, QA, and DevSecOps teams to ensure successful and timely delivery of capabilities.
• Facilitate Agile ceremonies including sprint planning, backlog grooming, sprint reviews, and retrospectives in conjunction with the scrum master.
• Ensure product decisions align with federal compliance standards, including security (e.g., NIST), privacy, and accessibility (Section 508).
• Monitor product performance and user feedback to drive continuous improvement and informed prioritization.
• Support release planning, deployment readiness, and stakeholder communication for product increments.

Agent & Broker Product Owner

Technical Writer

• Support program tasks, covering documentation, manuals, user training materials, and ongoing content updates.
• Develop, maintain, and update technical documentation, system manuals, standard operating procedures (SOPs), and operational guides.
• Create clear, concise, and user-friendly documentation for both technical and non-technical audiences.
• Produce and maintain end-user training materials, including guides, job aids, knowledge base articles, and instructional content.
• Ensure all documentation adheres to federal government documentation standards, including applicable compliance frameworks such as DoD 5015.2 records management standards and 508 compliance on all formal deliverables.
• Collaborate with product owners, business analysts, developers, and SMEs to gather requirements and validate technical accuracy of documentation.
• Translate complex technical and system information into structured, accessible content for end users and stakeholders.
• Maintain version control and ensure documentation remains current with system updates, releases, and process changes.
• Participate in proposal reviews, including grammar editing, technical consistency review, and documentation quality assurance (508 compliance) for federal submissions.
• Ensure consistency in tone, formatting, terminology, and branding across all documentation deliverables.

Project Manager

• Provide full-time administrative and logistical support, ensuring efficient coordination across project teams and stakeholders.
• Schedule and coordinate all team meetings, working sessions, and governance forums, ensuring appropriate attendance, agendas, and follow-ups.
• Maintain and manage action item logs, ensuring timely tracking, updates, and closure of tasks and decisions.
• Support development and maintenance of project plans and schedules, including updates to milestones, dependencies, and delivery timelines.
• Use Confluence and Jira to manage project documentation, track work items, and support Agile delivery processes.
• Develop and maintain documentation and collaborative content using Google Docs and Google Workspace tools.
• Assist with onboarding of new resources, particularly those supporting CMS contracts, ensuring access, documentation, and orientation materials are complete.
• Support risk and issue tracking, including logging, updating, and escalating program risks and blockers as needed.
• Prepare and distribute status reports, summaries, and updates for internal teams and government stakeholders.
• Support technical document review and editing, including grammar checks, formatting consistency, and clarity improvements for program documentation.
• Coordinate with project managers, product owners, technical teams, and stakeholders to ensure alignment on deliverables and timelines.
• Maintain organized records of project artifacts in accordance with federal documentation and compliance requirements.

Project Coordinator

AI Engineer

• Develop and deploy at least three (3) production-grade AI/ML models, including use cases such as predictive maintenance, anomaly detection, classification, forecasting, or optimization.
• Design, build, and maintain end-to-end machine learning pipelines, including data preprocessing, feature engineering, model training, evaluation, and deployment.
• Apply deep expertise in PyTorch and/or TensorFlow to develop and fine-tune advanced machine learning and deep learning models.
• Implement and support scalable model serving architectures, ensuring high availability, low latency, and secure inference in production environments.
• Collaborate with data engineers to access, transform, and prepare large-scale datasets for model training and inference.
• Partner with product owners, analysts, and stakeholders to translate business requirements into machine learning solutions.
• Monitor model performance in production, including drift detection, accuracy tracking, and retraining strategies.
• Ensure compliance with federal security, privacy, and governance standards in all AI/ML implementations.
• Participate in Agile development cycles, including sprint planning, design reviews, and technical demonstrations.
• Document model architectures, training methodologies, and deployment processes for maintainability and auditability.

Machine Learning/AI Engineer

Full-stack Engineer

• Design and implement both front-end (React or similar JS framework) and back-end (Python) components, ensuring a seamless, responsive, and high-performance user experience.
• Develop scalable, secure, and maintainable web application architecture supporting enterprise-level usage.
• Build and maintain RESTful APIs and backend services using Node.js and related frameworks.
• Develop reusable UI components and responsive interfaces using React and modern JavaScript/TypeScript practices.
• Ensure all application features meet Section 508 compliance requirements, including accessibility standards for users with disabilities.
• Collaborate with UX/UI designers to implement accessible and user-friendly interfaces aligned with federal accessibility guidelines.
• Work closely with data engineers, DevOps, QA, and product teams to integrate front-end and back-end systems.
• Participate in Agile ceremonies including sprint planning, code reviews, demos, and retrospectives.
• Implement secure coding practices and ensure compliance with federal cybersecurity and data protection standards.
• Troubleshoot, debug, and optimize application performance across the full stack.
• Support CI/CD pipeline integration and deployment activities in cloud or hybrid environments.
• Maintain technical documentation for application architecture, APIs, and UI components.

Full Stack Developer

Financial Planning and Analysis

• Develop, maintain, and enhance 5-year financial models at a project level, incorporating program assumptions, funding profiles, and long-term forecasting scenarios.
• Perform monthly burn-rate analysis and financial forecasting across contract and corporate portfolios, identifying trends, risks, variances, and opportunities for cost optimization.
• Manage invoicing activities and budget reporting for assigned contract tasks and corporate initiatives, ensuring accuracy, compliance, and timely submission in alignment with contractual and internal requirements.
• Track, analyze, and report on expenditures across multiple contract funding lines, task areas, and corporate cost centers.
• Support program and corporate budget planning, re-forecasting, and variance analysis in collaboration with program leadership, finance, and executive teams.
• Prepare financial reports, dashboards, and executive-level summaries for both government stakeholders and internal leadership.
• Ensure compliance with federal financial regulations, procurement guidelines, contract reporting standards, and corporate financial policies.
• Collaborate with program management, contracting officers, technical teams, and corporate finance to align financial data with program execution and business objectives.
• Support audits, internal reviews, and external reporting requirements for both contract performance and corporate financial oversight.
• Identify financial risks across program and corporate activities and recommend mitigation strategies to improve budget performance and resource utilization.

Financial Analyst

Analyst

• Review and manage all task subcontracts and vendor agreements, ensuring accuracy, completeness, and alignment with prime contract requirements.
• Ensure 100% compliance with contract terms, including flow-down requirements, reporting obligations, and performance standards.
• Monitor subcontractor deliverables to ensure adherence to scope, schedule, and contractual commitments.
• Track and maintain contract documentation, including modifications, amendments, Statements of Work (SOWs), and vendor agreements.
• Collaborate with program management, procurement, finance, and legal teams to support contract lifecycle activities.
• Ensure subcontractors comply with federal regulations, including applicable FAR/DFARS clauses and agency-specific requirements.
• Support vendor onboarding, including review of contractual documentation and compliance verification.
• Assist in monitoring contract performance metrics and identifying potential risks or compliance gaps.
• Maintain accurate records in contract management systems and ensure audit readiness at all times.
• Support internal and external audits, providing documentation and analysis as required.
• Provide guidance on contractual interpretation and ensure consistent application of contract terms across vendors.

Contracts Analyst

User Researcher

• Conduct user research and analysis to understand user needs, behaviors, motivations, and pain points related to digital products or services
• Plan and execute qualitative and quantitative research methods including interviews, surveys, usability testing, contextual inquiries, and user journey analysis
• Translate research findings into actionable insights and design recommendations that guide product and user experience improvements
• Design and prototype user interfaces and user experience concepts that are intuitive, efficient, and aligned with user needs and business goals
• Collaborate with product managers, designers, developers, and stakeholders to integrate user-centered design principles throughout the product development lifecycle
• Evaluate product designs through usability testing and user feedback, iterating to improve usability and overall product effectiveness
• Develop research documentation including user personas, journey maps, usability reports, and research summaries
• Advocate for user-centered design practices across project teams and organizational initiatives
• Stay informed on UX research methodologies, tools, and industry trends to continuously improve research practices

Senior UX Researcher

IT Support

• Design and oversee the enterprise-wide architecture strategy to ensure alignment between business goals and technology capabilities.
• Develop and maintain enterprise architecture frameworks, standards, and governance processes that guide system design and technology investments.
• Create and maintain technology roadmaps that support long-term organizational strategy and digital transformation initiatives.
• Analyze existing systems, infrastructure, and application architecture to identify gaps, redundancies, and opportunities for improvement.
• Recommend and design solutions that improve system efficiency, scalability, integration, and performance.
• Ensure interoperability and integration across enterprise systems, applications, and data platforms.
• Collaborate with business leaders, product teams, and technical stakeholders to translate business requirements into architectural solutions.
• Provide architectural guidance and oversight during solution design, development, and implementation.
• Evaluate emerging technologies and industry trends to support innovation and modernization initiatives.
• Support governance processes to ensure adherence to enterprise architecture standards, security policies, and compliance requirements.
• Document enterprise architecture artifacts including reference architectures, system diagrams, and architectural decision records.

Senior Enterprise Architect

Business Analyst

• Design, implement, and maintain robust data management systems and workflows to ensure accuracy, accessibility, and security of organizational data.
• Analyze business and technical data requirements to develop scalable data models.
• Establish and enforce data governance policies and procedures to support compliance with regulatory standards and internal best practices.
• Collaborate with cross-functional teams and stakeholders to optimize data storage, retrieval, and integration processes.
• Monitor and maintain data quality metrics, identifying issues and implementing corrective actions as needed.
• Provide recommendations and insights to enhance data management practices and improve organizational decision-making.
• Stay current with industry trends, technologies, and best practices in data management, governance, and analytics.

Senior Data Management Analyst

Scrum Master

• Plan, execute, and oversee project activities using both traditional project management and agile methodologies to deliver project objectives within defined scope, schedule, and budget.
• Facilitate agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
• Coach project teams and stakeholders in agile principles, frameworks, and best practices to enhance team productivity and delivery outcomes.
• Identify, track, and remove impediments that impact team performance or project progress.
• Coordinate cross-functional resources, tasks, and deliverables to ensure alignment with program objectives.
• Manage stakeholder expectations by providing regular updates on project progress, risks, and mitigation strategies.
• Support backlog prioritization and ensure alignment between business requirements and development activities.
• Monitor project performance metrics and adjust project strategies as necessary to address changing requirements or priorities.
• Foster a collaborative and iterative work environment that encourages transparency, accountability, and continuous improvement.
• Support program leadership in maintaining compliance with contractual requirements, project governance standards, and reporting expectations.

Senior Agile Project Manager

Data Engineer

• Design, construct, and maintain the infrastructure and architecture required for large-scale data processing systems.
• Develop and implement data pipelines, ETL processes, and data integration workflows to collect, transform, and deliver data from diverse data sources.
• Build and maintain scalable data storage solutions, including data lakes, data warehouses, and cloud-based data platforms.
• Collaborate with data scientists, analysts, and application developers to ensure data accessibility and usability for analytics and reporting.
• Optimize data systems for performance, scalability, and reliability.
• Implement data quality checks, validation processes, and monitoring to ensure data integrity.
• Support the development and maintenance of data models and data architectures that align with business and analytical requirements.
• Troubleshoot and resolve issues related to data pipelines, infrastructure, and system performance.
• Maintain documentation for data architecture, workflows, and technical processes.
• Stay current with industry trends, emerging technologies, and best practices in data engineering and data architecture.

Senior Data Engineer

• Analyze organizational processes
• Identify opportunities for improvement
• Recommend solutions that enhance operational efficiency and effectiveness
• Conduct organizational studies and evaluations
• Design systems and procedures
• Support process optimization initiatives across the organization
• Work closely with leadership, stakeholders, and technical teams to gather requirements
• Streamline operations
• Ensure business objectives are effectively translated into actionable solutions