Middle Information Developer – Technical Writer
ELEKS
full-time
Posted on:
Location Type: Remote
Location: Poland
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About the role
- Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
- Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
- Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
- Communicate the status of documentation tasks in progress to ensure timely delivery
- Interview subject matter experts to obtain ongoing details on the projects
- Create documentation templates for various document outputs
- Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
- Create various types of video documentation under supervision of senior staff
- Implement and support single-sourcing, structured authoring, and minimalism
- Create documentation interactivity elements (index, hyperlinks, related topics, etc.)
- With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product
- With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)
- Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
- Follow all stages of documentation development and provide high-quality results
- Translate technical texts that require minor review and editing from senior staff
- Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS
- Take active (or passive) part in competence development events of IDO
- Take part in coaching and mentoring of the junior staff
Requirements
- Experience creating documentation following the Microsoft Style Guide
- Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring
- Advanced in MS Word and MadCap Flare
- English - Advanced+ level
- Excellent communication and negotiation skills
- Good analytical skills
- Good understanding of DDLC
- Degree in Translations, Philology, or Applied Linguistics would be a plus
Benefits
- Close cooperation with a customer
- Challenging tasks
- Competence development
- Team of professionals
- Dynamic environment with a low level of bureaucracy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical documentationdocumentation developmentHTMLXMLCSSuser guidesinstallation guidesquick-reference guidesrelease notessystem configuration guides
Soft Skills
communication skillsnegotiation skillsanalytical skillscoachingmentoring