Elba Hope Foundation

Program Coordinator

• Support the coordination and delivery of Creative Futures and other US-based programs.
• Maintain program workplans, calendars, task lists, timelines, and supporting documentation.
• Track assigned program activities, deadlines, deliverables, and follow-up items.
• Coordinate meetings, workshops, training sessions, events, and participant activities.
• Prepare meeting agendas, take notes, document decisions, and track next steps.
• Follow up with internal team members, vendors, partners, speakers, mentors, and participants to keep activities moving.
• Identify delays, missing information, or potential issues and escalate them to the Global Program Manager.
• Support the preparation and launch of new US program activities and pilots.
• Serve as a day-to-day point of contact for program partners, vendors, facilitators, and other stakeholders, as assigned.
• Respond to routine questions and ensure inquiries are directed to the appropriate team member.
• Support partner coordination, scheduling, onboarding, and ongoing communication.
• Maintain accurate partner, vendor, stakeholder, and program contact information.
• Help ensure partners receive program materials, timelines, reporting requirements, reminders, and other relevant information.
• Coordinate with implementation partners to understand participant-related activities, needs, and updates.
• Support participant-facing activities when needed, based on the structure and requirements of each program.
• Assist with gathering feedback from partners and other stakeholders and communicate concerns, risks, or emerging needs to the program team.
• Help create an organized, responsive, and professional experience for partners and program stakeholders.
• Organize and maintain digital program files, forms, agreements, contact lists, attendance records, and program materials.
• Support vendor, facilitator, mentor, and partner onboarding by collecting required documentation and information.
• Assist with processing invoices, payment requests, reimbursements, and program expenses in coordination with Operations.
• Track basic program spending against approved budgets and flag missing or unexpected expenses.
• Support event and workshop logistics, including venue coordination, supplies, technology, transportation, catering, and accessibility needs.
• Help ensure program records are complete, current, and stored in the appropriate systems.
• Follow established organizational procedures related to privacy, safeguarding, documentation, and financial approvals.
• Draft routine emails, communications, meeting summaries, program updates, and follow-up messages.
• Support relationships with nonprofit organizations, creative industry partners, community groups, vendors, mentors, and facilitators.
• Assist with scheduling and preparing for partner meetings.
• Prepare background information, participant materials, presentations, and briefing notes as requested.
• Represent the Elba Hope Foundation professionally in meetings, events, and written communications.
• Maintain accurate program participation, attendance, activity, and outcome data.
• Support the distribution and collection of surveys, feedback forms, evaluations, and consent documentation.
• Assist with tracking program progress against established milestones and performance indicators.
• Compile information for internal updates, funder reports, presentations, and leadership briefings.
• Help identify missing data, incomplete records, and recurring participant or program issues.
• Document program successes, challenges, lessons learned, and participant feedback.
• Support the collection of participant stories, testimonials, and program highlights in coordination with the Communications team.
• Conduct research on potential community organizations, creative partners, speakers, mentors, vendors, and program opportunities.
• Support community and participant needs assessments.
• Research relevant youth development, education, workforce development, and creative industry initiatives.
• Assist with creating program resources, templates, guides, application materials, and participant handbooks.
• Help identify opportunities to improve program processes and the participant experience.

Program Coordinator – Contractor

Financial Planning and Analysis

• Provide independent financial oversight
• Strengthen financial systems and reporting
• Support strategic decision-making
• Conduct comprehensive financial reviews
• Deliver Financial Assessment Reports and ongoing advisory support

Fractional Finance Consultant

Communications

• Develop and maintain a comprehensive communications calendar across organizational priorities and UK programmes.
• Coordinate integrated campaigns across social media, fundraising, events, partnerships, and programme initiatives.
• Ensure messaging remains consistent across all Foundation channels and audiences.
• Identify opportunities to amplify organizational milestones, partnerships, campaigns, and mission-driven moments.
• Oversee content planning and publishing across Instagram, LinkedIn, Facebook, YouTube, and other relevant platforms.
• Coordinate campaigns across multiple Foundation and programme social media handles.
• Write engaging captions, source visuals, and recruit and coordinate with graphic/video partners as needed.
• Manage scheduling and publishing using social media management platforms.
• Monitor engagement, respond to inquiries where appropriate, and identify opportunities to increase reach and engagement.
• Maintain brand voice and ensure quality and consistency across all content.
• Lead the planning, coordination, and execution of creative projects from briefing through final delivery.
• Manage relationships with graphic designers, videographers, photographers, editors, and other creative contractors.
• Develop creative briefs and ensure projects remain on schedule and within scope.
• Review creative deliverables and provide clear, actionable, and implementable feedback.
• Gather, consolidate, and prioritize feedback from internal stakeholders into a single, cohesive revision process.
• Maintain organized creative assets and oversee asset management across projects.
• Lead the development and production of the Foundation's Annual Impact Report.
• Coordinate communications materials supporting fundraising campaigns, grant announcements, partnerships, events, programme launches, and organizational updates.
• Co-manage the Foundation's website with the Director of Operations, ensuring content remains current, accurate, and aligned with organizational priorities.
• Coordinate website updates for programmes, campaigns, impact stories, fundraising initiatives, events, and organizational news.
• Work with external web developers and designers to implement new pages, functionality, and improvements.
• Review and approve website content, imagery, and layouts before publication.
• Monitor website performance and user experience, identifying opportunities to improve engagement and accessibility.
• Support the creation of presentations, newsletters, digital reports, and other marketing and communications collateral as needed.
• Monitor audience responses, mentions, and direct messages across platforms.
• Coordinate with internal teams to ensure timely and appropriate responses.
• Identify opportunities to amplify partner content or mission-aligned news.
• Partner with programme, fundraising, operations, and leadership teams to identify communications needs and priorities.
• Ensure timely collection of content, photography, success stories, and programme updates.
• Keep communications projects moving by proactively managing timelines, dependencies, and deliverables.
• Monitor platform performance and campaign effectiveness.
• Prepare concise monthly reports highlighting engagement, growth, campaign performance, and recommendations.
• Recommend improvements based on analytics, audience trends, and organizational priorities.

Program Coordinator – Contractor

Fractional Finance Consultant

Communications Manager