Ekimetrics

IT Administrator – V.I.E Program

Ekimetrics

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Tech Stack

AzureCloud

About the role

  • Prove hands-on support for the daily operations and maintenance of Windows 11 device fleet, Microsoft 365 suite, Intune, and Azure services
  • Prepare, configure, and deploy computers using Intune and standardized provisioning processes
  • Deliver daily end-user support, ensuring timely resolution of technical issues and a high level of customer satisfaction
  • Track, document, and manage incidents using the ticketing system while maintaining accurate and up-to-date records
  • Monitor hardware inventory and stock levels, ensuring appropriate forecasting and timely replenishment
  • Manage relationships with external suppliers and internal stakeholders
  • Actively contribute to global IT initiatives including Azure cloud projects and system compliance requirements

Requirements

  • New York-based IT administrator
  • Hands-on support for daily operations and maintenance of Windows 11 device fleet, Microsoft 365 suite, Intune, and Azure services
  • Prepare, configure, and deploy computers using Intune and standardized provisioning processes
  • Deliver daily end-user support, ensuring timely resolution of technical issues and a high level of customer satisfaction
  • Track, document, and manage incidents using the ticketing system while maintaining accurate and up-to-date records
  • Monitor hardware inventory and stock levels, ensuring appropriate forecasting and timely replenishment
  • Manage relationships with external suppliers and internal stakeholders
  • Primary IT Administrator for New York office, overseeing local technology needs
  • Contribute to major global IT initiatives including Intune MDM and Azure cloud projects
Benefits
  • The Eki.Academy training catalog, which contains programs that will enhance your skills on our solutions and jobs, learning paths on our digital platform, as well as programs dedicated to our priority challenges, including awareness of environmental issues with the Climate School
  • Dynamic environment with a strong culture and great offices
  • Close-knit team with bi-monthly team events and more
  • Client exposure up to the executive level
  • Modern office just off Wall Street with best-in-class amenities
  • An emphasis on work-life balance and 20 days of PTO with 11 annual holidays in a flexible hybrid work environment
  • Equal employment opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Windows 11Microsoft 365IntuneAzurecomputer deploymentincident managementhardware inventory managementtechnical supportprovisioning processesMDM
Soft Skills
customer satisfactionrelationship managementcommunicationproblem-solvingorganization