Eightfold

Customer Technology, Solutions Architect

Eightfold

full-time

Posted on:

Location Type: Office

Location: Boise • California • Idaho • United States

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About the role

  • Serve as the primary technical interface for assigned strategic customers
  • Engage customer architects and engineers across component, package, and system levels
  • Define customer problems and co-develop cross-domain technical solutions
  • Translate customer needs into clear inputs for product, architecture, and technology teams
  • Act as ongoing technical owner for key accounts, supporting reviews, evaluations, and issue resolution

Requirements

  • Bachelor’s degree or equivalent practical experience in Electrical Engineering, Computer Engineering, Computer Science, or a related field
  • Significant proven experience in DRAM, memory systems, or complex hardware platforms
  • Experience working directly with strategic customers in technical or architecture-facing roles
  • Strong ability to operate across die, package, and system boundaries
  • Clear written and verbal communication skills for technical and semi-technical audiences
Benefits
  • Choice of medical, dental and vision plans
  • Income protection programs
  • Paid family leave
  • Robust paid time-off program
  • Paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Electrical EngineeringComputer EngineeringComputer ScienceDRAMmemory systemshardware platformstechnical solutionsarchitectureissue resolution
Soft Skills
communication skillsproblem-solvingcustomer engagementcollaborationtechnical ownership