Director, Customer Collaboration – Technology Strategy
Eightfold
full-time
Posted on:
Location Type: Office
Location: San Jose • California • Idaho • United States
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Salary
💰 $193,000 - $391,000 per year
Job Level
About the role
- Build and sustain engineer‑to‑engineer relationships with key customers as a trusted partner
- Lead forward‑looking technical collaborations to identify and solve complex, system‑level customer problems
- Interpret customer roadmaps and industry trends to define clear product and technology strategy implications
- Serve as the voice of the customer in product definition, architecture decisions, and technology planning
- Drive proactive technical ownership and consistent engagement across strategic customer accounts
Requirements
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or comparable experience
- Extensive industry experience in DRAM or advanced memory architectures with ideas shipped to production
- Experience working directly with strategic or tier‑1 customers in technical or systems roles
- Strong ability to translate customer challenges into actionable technical and product direction
- Excellent communication skills across technical and executive audiences
Benefits
- choice of medical, dental and vision plans
- benefit programs that help protect your income
- paid family leave
- robust paid time-off program
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Electrical EngineeringComputer EngineeringComputer ScienceDRAMadvanced memory architecturestechnical collaborationproduct definitionarchitecture decisionstechnology planningsystem-level problem solving
Soft Skills
communication skillsrelationship buildingtechnical ownershipcustomer engagementproblem solvingstrategic thinkingactionable directioncollaborationcustomer advocacyexecutive communication