Treatment Coordinator, Sales Experience

EHUD SASSON

full-time

Posted on:

Location Type: Office

Location: New York City • New York • United States

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Salary

💰 $25 per hour

About the role

  • Greet patients with a warm and welcoming demeanor, providing a comfortable environment for those who may feel nervous about dental procedures.
  • Utilize your sales experience to effectively present treatment options, answer patient questions, and explain the benefits of recommended treatments.
  • Assist patients in understanding their dental insurance plans, including PPO, DMO, DHMO, and NYS Managed Care.
  • Help patients understand their benefits, out-of-pocket costs, and work with them to find solutions that fit their needs.
  • Clearly explain treatment plans and help patients understand the value of the services offered, overcoming any objections and helping them commit to the treatment they need.
  • Support patients in exploring third-party financing options and assist them with completing financing applications.
  • Walk patients through credit check processes and help them make affordable payment arrangements.
  • Ensure accurate documentation of treatment discussions, patient financial arrangements, and insurance approvals.
  • Communicate with the clinical team and front desk to ensure smooth treatment scheduling and processing.
  • Address patient concerns creatively and proactively, helping them overcome financial or treatment-related barriers to receiving the care they need.

Requirements

  • High school diploma or equivalent required.
  • Experience in sales, healthcare, dentistry or customer service is required.
  • Experience in a dental office or related field is a plus.
  • Familiarity with dental insurance plans (PPO, DMO, DHMO, NYS Managed Care) and ADA codes is a plus.
  • Ability to build rapport with patients, explain complex information in simple terms, and address objections in a professional manner.
  • Must be eligible to work in the US.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencedental insurance plansPPODMODHMONYS Managed CareADA codestreatment plansfinancing applicationscredit check processes
Soft Skills
communicationrapport buildingproblem-solvingpatient supportobjection handlingcreativityprofessionalismcomfort provisionexplaining complex informationaddressing patient concerns
Certifications
high school diploma or equivalent