ehotel®

Account Manager, TMC

ehotel®

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Salary

💰 €39,000 - €48,000 per year

About the role

  • Proactively and comprehensively manage our clients and travel agency partners within Account Management
  • Own a client portfolio and ensure optimal utilization of our services while driving the strategic expansion of our product offering
  • Actively strengthen customer retention and contribute significantly to customer satisfaction
  • Collaborate closely with Sales, IT and Customer Service teams to ensure smooth operations and strong results
  • Independently manage projects and contribute your ideas

Requirements

  • Completed training in travel management or a comparable commercial qualification with relevant professional experience
  • Minimum 2 years' experience as a Business Travel Specialist or in a comparable role within the travel industry
  • Ideally, experience with OBE systems (online booking engines)
  • Strong negotiation skills, a self-directed and detail-oriented working style, and excellent communication skills
  • Team player with a sense of ownership and the ability to work under pressure
  • Proficient with Office software and a strong affinity for digital tools and new systems
  • Business-fluent German and fluent English, both written and spoken
Benefits
  • Permanent employment contract and long-term prospects
  • Flexible and hybrid working options
  • Performance-related bonuses after successfully completing the probationary period
  • Discounted Deutschlandticket for your commute
  • Free fruit and beverages, plus regular company and team events
  • 28 days of vacation
  • Contribution to company pension scheme
  • Service anniversary bonuses for long-term employees
  • Modern, air-conditioned office in Prenzlauer Berg
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
travel managementbusiness travel specialistOBE systems
Soft Skills
negotiation skillsself-directeddetail-orientedexcellent communication skillsteam playersense of ownershipability to work under pressure
Certifications
commercial qualification