eGroup

Solutions Engineer

• The Solution Architect role is of key strategic importance to eGroup, bridging the gap in presales conversations between ideation and solution development.
• eGroup Solution Architects are responsible for development of creative and technically sound solutions to client problems.
• Leading discovery calls with clients to gather insight for creation of Proposal content, Statements of Work with detailed work scope and deliverables, project costing, and other related activities.
• Developing relationships and creatively engaging in differentiated, value-added conversations with strategic prospects that convert to opportunities and profitable wins.
• Continuous learning and upskilling to keep up with quickly evolving technologies.
• Supporting the sales team by providing technical knowledge and advice during opportunity calls and proactively engaging to provide value.
• Working with the larger CX team to ensure successful transition of client sales to the delivery phase.

Presales Solution Architect