eGroup

Sales Development Rep

• Work hand in hand with the Director of Alliances & Sales Development
• Responsible for recognizable and measurable growth of business
• Grow new client acquisition targets
• Grow Sales funnel through high-quality leads and appointments for the Account Executives
• Growth of attendance / registrations for events
• Assist in maintaining and expanding leads through partnership with Microsoft and other primary vendors
• Handle various cold calling and Marketing email campaigns driving new client acquisition
• Actively maintain all campaign and lead information in the CRM database

Sales Development Representative

AI Engineer

• Lead End‑to‑End Solution Delivery: Own delivery end‑to‑end: requirements → architecture → design → build → test → deployment
• Serve as the technical lead: set engineering standards, unblock delivery, and ensure quality across testing and release
• Design and implement AI solutions using Azure AI services (e.g., Azure OpenAI, Cognitive Services, Azure Machine Learning) and, where appropriate, Copilot / Copilot Studio
• Emphasize security, governance, and real‑world usability over experimentation for its own sake
• Build data platforms using Azure data services (ADF, Databricks, Synapse, ADLS) and/or Microsoft Fabric
• Deliver production‑grade pipelines (ETL/ELT), storage and compute patterns, and data models supporting BI and AI workloads
• Use Power Platform (Power Apps, Power Automate, Power BI) when it’s the right tool for rapid business value
• Partner with engineers and business stakeholders to translate requirements into buildable designs
• Coordinate with security and governance teams to ensure solutions meet best practices and client constraints
• Communicate architecture decisions — including tradeoffs — in plain language
• Act as a trusted advisor: align scope to outcomes, manage expectations, and keep clients informed when things change
• Create reusable internal assets (reference architectures, accelerators, playbooks) that improve delivery quality
• Stay current on Azure AI and data platform changes and apply learning pragmatically to client solutions
• Support early discovery, solution envisioning, and contribution to technical proposals, estimates, and SOWs as needed.

Azure Data & AI Architect

Account Executive

• Build and maintain trusted advisor relationships with decision-makers across various industries.
• Manage the full sales cycle from lead generation to contract closure.
• Develop and nurture relationships with clients, partners, and technical sellers to execute strategic deals.
• Position and win with eGroups’ portfolio, including Microsoft Azure, Microsoft 365, Nutanix, Rubrik, Cohesity, and Cisco.
• Create and deliver compelling presentations and demos that effectively communicate the value proposition.
• Develop financial business cases and manage RFP/RFI responses.
• Collaborate with internal teams and technology partners to align solutions with customer needs.
• Gather competitive intelligence and effectively communicate client needs for future product enhancements.

Account Executive – U.S. NE Region

Engineer

• Service Delivery Engineer will have the ability to qualify, troubleshoot, and resolve or escalate issues from clients that contract with e Group Enabling Technologies for their managed solutions.
• Support Azure, Office 365, Intune\Endpoint Manager, Microsoft Teams, Skype for Business Online and on-premises network troubleshooting, server, workstation, and end user support.
• Develop relationships with key IT customer team members to help them achieve their goals.
• Monitor and manage simple to complex Microsoft cloud and on-premises infrastructure solutions.
• Review and update technical documents to maintain current and future cloud platforms.
• Administer Microsoft Azure to meet our customers’ technical, security, and business needs for apps/workloads.
• Monitoring, acting on planned/unplanned outage notifications.
• Facilitation of meeting ongoing security and compliance requirements.
• Supporting processes for Office 365 license assignment, altering, and removal with end users.
• Provide input to continuous service improvements.
• Provide management for the product offerings around Microsoft E3/E5 Suite, Active Directory, Exchange, Microsoft Skype for Business and Teams with Voice, Poly, AudioCodes.
• Escalate tickets and work with vendors and partners.
• Work with other e Group Enabling Technologies engineers and partners to grow the business and prepare for future customer needs.

Service Delivery Engineer

Solutions Engineer

• The Solution Architect role is of key strategic importance to eGroup, bridging the gap in presales conversations between ideation and solution development.
• eGroup Solution Architects are responsible for development of creative and technically sound solutions to client problems.
• Leading discovery calls with clients to gather insight for creation of Proposal content, Statements of Work with detailed work scope and deliverables, project costing, and other related activities.
• Developing relationships and creatively engaging in differentiated, value-added conversations with strategic prospects that convert to opportunities and profitable wins.
• Continuous learning and upskilling to keep up with quickly evolving technologies.
• Supporting the sales team by providing technical knowledge and advice during opportunity calls and proactively engaging to provide value.
• Working with the larger CX team to ensure successful transition of client sales to the delivery phase.

Sales Development Representative

Azure Data & AI Architect

Account Executive – U.S. NE Region

Service Delivery Engineer

Presales Solution Architect