
Senior Resource Management – Staffing Lead
Egen
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- Own the full lifecycle of global staffing requests across all active and upcoming client engagements.
- Partner closely with Sales, Pre-Sales, and Delivery Leadership to understand project scope, timing, skill requirements, and client priorities.
- Match consultants to project roles based on skills, experience, availability, regionalities, utilization targets, and career development goals.
- Actively manage and optimize the bench, identifying short-term deployment opportunities and longer-term skill or capacity gaps.
- Align with Practice Leads to define common profiles for hiring consistency, as well as a clear definition of levels globally.
- Maintain an accurate, forward-looking view of demand relative to available capacity.
- Translate pipeline and delivery forecasts into actionable staffing plans.
- Provide clear, data-backed recommendations on hiring needs, timing, and required skill profiles.
- Proactively rotate bench talent across the portfolio based on pipeline and future opportunity trends to align with business direction and reduce time-to-fill for resource requisitions.
- Collaborate with Talent Acquisition to address both ongoing pipeline needs and one-off hiring requirements.
Requirements
- 7+ years of experience in professional services operations, with at least 5 years in resource management, staffing, or workforce planning within an IT/consulting environment.
- Willingness to roll up sleeves and operate in a hands-on, execution-focused role.
- Experience with Professional Services Automation (PSA) and related operational systems; experience with Certinia and Salesforce preferred.
- Proven experience managing technical staffing across multiple concurrent, global engagements with competing priorities.
- Strong understanding of consulting delivery models, utilization, and capacity planning.
- Highly data-driven; possesses a strong understanding of data structures and data relationships, and is comfortable using metrics, dashboards, summarized/aggregated data, data queries, and GenAI tools to autonomously solve simple to moderately complex problems and inform decisions.
- Familiarity with modern technology consulting skillsets (e.g., cloud, data, engineering, platforms, GenAI / ML / Data).
- Excellent communication and stakeholder management skills.Exceptionally organized, proactive, and comfortable operating with ambiguity.
Benefits
- Comprehensive Health Insurance
- Paid Leave (Vacation/PTO)
- Paid Holidays
- Sick Leave
- Parental Leave
- Bereavement Leave
- 401 (k) Employer Match
- Employee Referral Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
resource managementstaffingworkforce planningdata analysisdata structuresdata relationshipsmetricsdashboardsdata queriesGenAI
Soft skills
communicationstakeholder managementorganizational skillsproactiveproblem-solvinghands-on executionadaptabilityambiguity management