Egen

Senior Resource Management – Staffing Lead

Egen

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Tech Stack

About the role

  • Own the full lifecycle of global staffing requests across all active and upcoming client engagements.
  • Partner closely with Sales, Pre-Sales, and Delivery Leadership to understand project scope, timing, skill requirements, and client priorities.
  • Match consultants to project roles based on skills, experience, availability, regionalities, utilization targets, and career development goals.
  • Actively manage and optimize the bench, identifying short-term deployment opportunities and longer-term skill or capacity gaps.
  • Align with Practice Leads to define common profiles for hiring consistency, as well as a clear definition of levels globally.
  • Maintain an accurate, forward-looking view of demand relative to available capacity.
  • Translate pipeline and delivery forecasts into actionable staffing plans.
  • Provide clear, data-backed recommendations on hiring needs, timing, and required skill profiles.
  • Proactively rotate bench talent across the portfolio based on pipeline and future opportunity trends to align with business direction and reduce time-to-fill for resource requisitions.
  • Collaborate with Talent Acquisition to address both ongoing pipeline needs and one-off hiring requirements.

Requirements

  • 7+ years of experience in professional services operations, with at least 5 years in resource management, staffing, or workforce planning within an IT/consulting environment.
  • Willingness to roll up sleeves and operate in a hands-on, execution-focused role.
  • Experience with Professional Services Automation (PSA) and related operational systems; experience with Certinia and Salesforce preferred.
  • Proven experience managing technical staffing across multiple concurrent, global engagements with competing priorities.
  • Strong understanding of consulting delivery models, utilization, and capacity planning.
  • Highly data-driven; possesses a strong understanding of data structures and data relationships, and is comfortable using metrics, dashboards, summarized/aggregated data, data queries, and GenAI tools to autonomously solve simple to moderately complex problems and inform decisions.
  • Familiarity with modern technology consulting skillsets (e.g., cloud, data, engineering, platforms, GenAI / ML / Data).
  • Excellent communication and stakeholder management skills.Exceptionally organized, proactive, and comfortable operating with ambiguity.
Benefits
  • Comprehensive Health Insurance
  • Paid Leave (Vacation/PTO)
  • Paid Holidays
  • Sick Leave
  • Parental Leave
  • Bereavement Leave
  • 401 (k) Employer Match
  • Employee Referral Bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
resource managementstaffingworkforce planningdata analysisdata structuresdata relationshipsmetricsdashboardsdata queriesGenAI
Soft skills
communicationstakeholder managementorganizational skillsproactiveproblem-solvinghands-on executionadaptabilityambiguity management