EfficientVision

Architect

• Own solution architecture from discovery through design, implementation guidance, and go-live support
• Lead technical workshops to capture requirements, constraints, integrations, and non-functional needs
• Produce high-quality deliverables: HLD/LLD, decision logs, assumptions, scope boundaries, and risk controls
• Define integration patterns (directory services, MFA, ITSM, target systems, API-based integrations)
• Guide consultants and engineers, act as technical authority, and support issue resolution
• Ensure alignment with best practices, product capabilities, and customer operating models

Identity Architect

ServiceNow

• Design, configure, and implement IAM/IGA solutions using platforms such as SailPoint, Saviynt, Veza, Okta, and Ping Identity.
• Support ServiceNow integration with IAM and IGA tools for access requests, approvals, incident management, and workflow automation.
• Configure user lifecycle processes including joiner, mover, leaver, role-based access control, and access certifications.
• Implement and support SSO, MFA, federation, provisioning, and de-provisioning workflows.
• Integrate IAM/IGA platforms with enterprise applications, directories, HR systems, cloud platforms, and ticketing systems.
• Develop and maintain workflows, connectors, rules, policies, and access governance processes.
• Support access reviews, compliance reporting, segregation of duties, and audit requirements.
• Troubleshoot technical issues related to identity provisioning, authentication, integrations, and workflow failures.
• Work with business stakeholders, security teams, infrastructure teams, and application owners to gather requirements and deliver technical solutions.
• Prepare technical documentation, solution designs, configuration guides, and operational handover documents.
• Support testing activities including unit testing, integration testing, UAT, and production deployment.
• Provide post-implementation support and recommend improvements to enhance security, automation, and operational efficiency.

Identity Architect

Technical Consultant – ServiceNow