Customer Support Specialist, Content Tagging

EfficientVision

Customer Support and Content Tagging Specialist providing remote support in IT Services. Offering exceptional service and efficient content tagging and organization for better discoverability.

Posted 7/9/2026part-timeRemote • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication, attention to detail, and the ability to analyze and tag content accurately. Proficient in managing customer interactions and resolving inquiries efficiently.

Highest-signal resume keywords

Customer Support ExperienceExcellent English Language SkillsStrong Communication SkillsAttention To DetailFamiliarity With CRM Systems

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Active ListeningMultitaskingWriting Etiquette

Tools & Technologies

CRM SystemsContent Management

Industry Keywords

Customer ServiceContent TaggingCustomer InquiriesRecord Maintenance

About the role

Key responsibilities & impact

Provide exceptional customer service and efficiently tag content for better organization and discoverable.
Respond to customer inquiries via emails and chats with proper Grammar structure, Punctuation, and having proper writing etiquette.
Identify and resolve customer needs and complaints.
Maintain records of customer interactions.
Analyze and tag content accurately based on predefined criteria.

Requirements

What you’ll need

1 to 2 years experience with an excellent English language.
Experience in customer support or client service.
Strong communication and active listening skills.
Familiarity with CRM systems and content management.
Attention to detail and ability to multitask effectively.

Benefits

Comp & perks

Remote work-condition