EF Education First Teachers

Account Manager

EF Education First Teachers

full-time

Posted on:

Location Type: Hybrid

Location: Denver • Colorado • United States

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Salary

💰 $50,000 per year

Tech Stack

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About the role

  • Manage group trips within your own book of business by working with Group Coordinators on service revenue opportunities and addressing pre-departure questions
  • Set correct expectations by providing detailed information to travelers to ensure they have a full understanding of each component of the trip prior to departure
  • Serve as the liaison between Group Coordinators and internal EF Go Ahead departments by initiating and following up on group requests
  • Maintain an in-depth knowledge of our product, processes, and internal systems
  • Support efforts to grow the Groups Travel Program by utilizing the sales process to encourage Group Coordinators to set up future tours

Requirements

  • A self-starter who is confident and decisive when faced with a challenge
  • A positive presence with strong verbal & written communication skills
  • A creative problem solver with a Nothing is Impossible attitude & solutions-oriented mindset
  • A fan of details and organization
  • A natural relationship builder who can foster loyalty
  • A competitive mind who is always on the hunt for new business opportunities and is eager to contribute to pipeline growth
  • A goal-hitter who understands how to get the job done
Benefits
  • Commitment to professional growth: robust monthly calendar of trainings and workshops
  • Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
  • Exciting business travel opportunities
  • 25% company match on your 401(k) contributions
  • Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
  • Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
  • Access to fertility care and family-building support
  • Wellness benefits including a yearly fitness reimbursement
  • Frequent social and learning events, including access to our employee-run resource groups
  • Robust Employee Assistance Program
  • Tenure-based sabbatical eligibility
  • EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
  • Discounts at local venues and businesses
  • In-Office Work Policy: Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
self-starterconfidentdecisivestrong verbal communicationstrong written communicationcreative problem solversolutions-orienteddetail-orientedorganizational skillsrelationship builder