EF Education First Teachers

Bilingual Account Manager

EF Education First Teachers

full-time

Posted on:

Location Type: Hybrid

Location: Denver • Colorado • United States

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Salary

💰 $50,000 per year

About the role

  • Use your attention to detail, relationship-building skills, and sales instincts to support Group Coordinators—helping them prepare for their trips and grow their programs by setting up future travel.
  • Manage key pre-departure details and follow through on requests to ensure a smooth, high-quality experience from enrollment through departure.
  • Begin as a Support Account Manager, where you’ll learn the role, policies, and product while gaining exposure to our customers by assisting more tenured Account Managers.
  • Provide out-of-office coverage and flex your sales skills to upsell tour add-ons or booking returning travelers.
  • Participate in the Sales Development Leadership Program designed to accelerate the careers of high-performing candidates and prepare them for leadership in business.

Requirements

  • Fluent in both written and spoken Spanish and English. The majority of this role will be performed in English but Spanish will be called upon from time to time to be able to accommodate our Spanish speaking travelers
  • A self-starter who is confident and decisive when faced with a challenge
  • A positive presence with strong verbal & written communication skills
  • A creative problem solver with a Nothing is Impossible attitude & solutions-oriented mindset
  • A fan of details and organization
  • A natural relationship builder who can foster loyalty
  • A competitive mind who is always on the hunt for new business opportunities and is eager to contribute to pipeline growth
  • A goal-hitter who understands how to get the job done.
Benefits
  • Commitment to professional growth: robust monthly calendar of trainings and workshops
  • Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
  • Exciting business travel opportunities
  • 25% company match on your 401(k) contributions
  • Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
  • Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
  • Access to fertility care and family-building support
  • Wellness benefits including a yearly fitness reimbursement
  • Frequent social and learning events, including access to our employee-run resource groups
  • Robust Employee Assistance Program
  • Tenure-based sabbatical eligibility
  • EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
  • Discounts at local venues and businesses
  • In-Office Work Policy: Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.
  • Compensation: First-year Account Managers have an on-target earning potential of $70,000 (base salary starting at $50,000 and $20,000 bonus potential). In addition, there is uncapped bonus for exceeding sales goals. You are eligible for a promotion to Senior Tour Consultant after 2 years of successfully exceeding goals and excellent performance with an increased OTE of $95,000 ($65,000 base and $30,000 bonus potential). Full comp plan details, and future earning potential, will be reviewed during the interview process.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
attention to detailrelationship-buildingsales instinctsstrong verbal communicationstrong written communicationcreative problem solvingsolutions-oriented mindsetorganizational skillscompetitive mindsetgoal-oriented