Director, Operations Fulfillment – Collateral Perfection
EEOC
full-time
Posted on:
Location Type: Hybrid
Location: Lancaster • Maryland • New Jersey • United States
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Salary
💰 $139,300 - $232,200 per year
Job Level
About the role
- Manage all aspects of Commercial Fulfillment processes, Post Closing Functions, Centralized Funding, and collateral perfection, including collateral management activities.
- Ensure all process are designed and executed in a manner that delivers automated integration and quality output for loan boarding, and delivers compliance outcomes with full data accuracy for loan boarding and life of loan servicing of account.
- Manages two pathways within commercial loan fulfillment, encompassing both internally prepared and attorney-prepared documents.
- Responsibilities include a thorough understanding of loan documentation to provide guidance for attorney interactions and/or directly interact with both internal and external attorneys regarding client documents prepared on behalf of Fulton.
- Provide oversight of external attorney performance management, and make recommendations for the approved attorney list based on an evaluation process.
- Responsible for pipeline tracking in all areas of responsibility, compliance with applicable regulations, and timely delivery of service, including the development of effective pipeline management tools for team and leadership.
- Responsible to manage the use and efficiencies of the applicable systems, workflows, and processes.
- Manages and facilitates the design of an efficient and scalable operation.
- Develop metrics that demonstrate team and area performance in accordance with SLAs and budget expectation.
- Lead and manage teams, manage team projects, and own team resources to ensure that day to day work is standardized, organized, and effective.
- Conduct a “root cause” analysis to address any emerging issues.
- Promote a collaborative and results-oriented working environment for the Fulfillment, Post Closing, and Collateral Management Teams.
- Spearhead innovation, empowerment, and accountability within the team(s).
Requirements
- Bachelor's Degree or the equivalent experience. Specialty: Finance, Business, or a related field.
- 8 or more years commercial banking experience and detailed product knowledge / understanding.
- 6 or more years operational management.
- Exceptional leadership skills, including indisputable ownership over team results and developmental needs.
- Ability to interpret and align complex documents that support all covenants and obligated parties based on prior experience with legal language, attorney prepared loan documentation, and attorney closings.
- Excellent communication and interpersonal abilities across internal and external stakeholders of varying seniority levels.
- Thoughtful decisioning to evaluate the tradeoffs of a decision and make the best decision for the Bank.
Benefits
- medical plans with prescription drug coverage
- flexible spending account or health savings account depending on the medical plan chosen
- dental and vision insurance
- life insurance
- 401(k) program with employer match and Employee Stock Purchase Plan
- paid time off programs including holiday pay and paid volunteer time
- disability insurance coverage and maternity and parental leave
- adoption assistance
- educational assistance
- robust wellness program with financial incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
loan documentationpipeline managementcollateral managementdata accuracycompliancemetrics developmentroot cause analysisoperational managementcommercial banking
Soft Skills
leadershipcommunicationinterpersonal skillsdecision makingcollaborationteam managementorganizational skillsresults-oriented mindsetinnovation
Certifications
Bachelor's Degree