Provide installation, tuning, testing, operating, monitoring, upgrading, patching, break-fix, defense, and management of WAN and LAN routing and switching infrastructure hardware and software including network hardware and software.
Configure, install, operate, maintain, defend, troubleshoot, and repair LAN/WAN capabilities, including point-to-point circuits, satellite connectivity, dedicated Internet connections, and broadband Internet connections, including necessary additions and changes to associated routers, switches, and encryption devices.
Collaborate and coordinate with external Government and commercial circuit providers to expedite the restoration of circuit outages.
Provide mobile device support
Provide CSfC kit support
Troubleshoot LAN/WAN voice, data, and transmission networks and evaluate the effect of architectural changes on them.

Requirements

6+ years of experience providing Tier one and two network, VTC, and desktop support to clients
Experience with a variety of network protocols, software, and hardware involved in IT specialist operations
Experience with troubleshooting and diagnostics
Knowledge of government hardware, software, and network components
Ability to work shift work or non-standard work schedule to support the client’s mission, as needed
TS/SCI clearance
HS diploma or GED
IAT Level II Compliant Certification
Cisco Certified Network Associate Certification

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

WANLANroutingswitchingnetwork troubleshootingnetwork diagnosticsmobile device supportCSfC kit supportnetwork protocolsencryption devices

Soft Skills

collaborationcoordinationproblem-solvingcommunicationadaptability

Certifications

TS/SCI clearanceIAT Level II Compliant CertificationCisco Certified Network Associate Certification