design, implement, and maintain impactful programs by guiding Federal Government clients toward successful and scalable ServiceNow implementations
organize and coordinate program objectives
identify opportunities to grow the business by supporting our client’s mission
broaden your expertise in problem management, strategic planning, reviewing contracts, and more

Requirements

8+ years of experience in program management of ServiceNow programs
Experience writing reports for executive leadership
Experience with integrated project schedules and critical path management
Experience developing and using Work Breakdown Structures and Work Packages
Experience in developing and implementing complex contract program initiatives, change control processes, and managing technical requirements
Ability to review and comprehend Service Level Agreements and requirements documents
Ability to analyze the performance of IT services using metric analysis tools
Bachelor's degree
Certified Project Management Professional (PMP) Certification

Benefits

health, life, disability, financial, and retirement benefits
paid leave
professional development
tuition assistance
work-life programs
dependent care

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowprogram managementreport writingintegrated project schedulescritical path managementWork Breakdown StructuresWork Packagescontract program initiativeschange control processesmetric analysis tools

Soft Skills

organizational skillsproblem managementstrategic planningcommunication skills

Certifications

Project Management Professional (PMP)Bachelor's degree