Clinical Education Manager, Sales Training
Edwards Lifesciences
full-time
Posted on:
Location Type: Office
Location: Chicago • Arizona • California • United States
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Salary
💰 $153,000 - $218,000 per year
About the role
- Develop and lead the execution of clinical and technical sales training programs, including lab-based and case-based training
- Own execution of Clinical and/or Imaging Specialist training, including sign-off on for clinical certification
- Create and contribute to training efforts, including content development, for further development of the new hire field training program
- Measure effectiveness of programs through post-meeting survey instruments, field feedback and KOL review, develop plan to address concerns, and lead the implementation of solutions
- Provide SME support for cases
- Collaborate with management team to ensure training objectives are met with consistency and in compliance with the sales training strategy
Requirements
- A bachelor’s degree in related field
- minimum of eight (8) years of previous related medical device and/or clinical experience, or equivalent work experience
- Related sales training/clinical education experience in Medical Device industry experience
- A master's degree in related field and a minimum of six (6) years of previous related medical device and/or clinical experience, or equivalent work experience based on Edwards criteria (preferred)
- A willingness to travel up to 50% (includes car, air, overnight)
- Experience in echo cardiography or equivalent work experience based on Edwards criteria (preferred)
- Prior successful experience as a trainer in clinical and/or sales role (preferred)
- Mitral & Tricuspid structural heart experience (preferred)
- Industry experience strongly preferred (preferred)
- Excellent facilitation and presentation skills
- Proven successful project management skills
- Demonstrated ability to conceive, develop and implement training and field adoption strategies, convert these into tactical roll-out plans and deliver results with a specific emphasis on market strategy and new product launches
- Understanding of related aspects of sales training processes and/or systems
- Proven expertise in MS Office Suite and related systems
- Excellent written and verbal communication skills and interpersonal relationship skills including consultative, influencing, and relationship management skills
- Ability to work well in a multi-cultural environment and matrix organization
- Ability to relate to physicians, nurses, and senior-level healthcare managers
- Excellent problem-solving and critical thinking skills
- Extensive knowledge and understanding of Edwards policies, procedures, and guidelines relevant to clinical education
- Extensive understanding of cardiovascular science
- Extensive understanding of cardiovascular anatomy, pathology and physiology
- Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
Benefits
- competitive salaries
- performance-based incentives
- wide variety of benefits programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical trainingsales trainingcontent developmentproject managementecho cardiographyMitral & Tricuspid structural heartmedical device regulatory requirementsadverse events reportingcardiovascular sciencecardiovascular anatomy
Soft skills
facilitation skillspresentation skillswritten communicationverbal communicationinterpersonal skillsconsultative skillsinfluencing skillsrelationship managementproblem-solving skillscritical thinking skills
Certifications
clinical certificationbachelor's degreemaster's degree