eduthing ltd

IT Field Engineer

eduthing ltd

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Provide on-site technical support and troubleshooting for hardware, software, and network issues.
  • Perform installations, upgrades, and repairs of IT equipment and systems.
  • Maintain and monitor systems to ensure optimum performance and security.
  • Collaborate with internal teams to resolve complex issues and enhance system functionality.
  • Communicate effectively with clients, providing timely updates and recommendations.
  • Assist in configuring and testing new technology systems.
  • Provide training and support for end-users on hardware and software solutions.

Requirements

  • Full, clean UK driving license (essential).
  • Proven experience in a similar technical support role.
  • Strong knowledge of IT infrastructure, systems, and equipment.
  • Ability to work independently and manage multiple tasks effectively.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supporttroubleshootinginstallationsupgradesrepairssystem maintenancesystem monitoringconfigurationtestingend-user training
Soft Skills
communicationcollaborationproblem-solvingindependencetime management
Certifications
full UK driving license