Lead the end-to-end configuration of partner integrations by gathering requirements, coordinating with partner IT teams, and partnering closely with the EdSights Implementation Manager to align integration setup with onboarding timelines and partner launch plans.
Own the setup, support, and ongoing maintenance of SFTP-based data imports and exports, ensuring files are formatted correctly, delivered securely, and processed reliably.
Validate incoming partner data for accuracy, completeness, and formatting consistency, and troubleshoot integration failures or data quality issues.
Coordinate with Engineering/Product to configure and maintain export files, data structures, and delivery schedules for partner systems such as Starfish, Navigate, or Salesforce.
Project manage export setup processes, including hosting technical setup meetings, aligning on expectations and timelines, and confirming successful data delivery.
Work consultatively with Partner Success and partner institutions to design export workflows and data structures that align with institutional processes and support effective action in downstream systems.
Develop expertise in partner platforms and technology stacks to provide recommendations and share best practices on data mapping, field usage, and export structure.
Document integration configurations, file formats, schedules, and partner-specific requirements to maintain clear internal visibility and consistency.
Help establish and evolve integration best practices, documentation standards, and scalable processes as EdSights builds its integration function.

Requirements

3–5 years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
Demonstrated hands-on experience configuring and troubleshooting SFTP-based integrations, data pipelines, and system-to-system data exchanges; working knowledge of SQL required
Experience working with structured data files (e.g., CSV or flat files), including analyzing, mapping, and troubleshooting data between systems
Strong communication skills and technical acumen, with the ability to translate technical concepts for non-technical stakeholders and collaborate effectively with partner IT teams
Strong project management and documentation skills, with the ability to manage multiple integration projects simultaneously and clearly capture requirements, configurations, and troubleshooting steps
Experience collaborating across cross-functional teams including Implementation, Product, Engineering, and Client Success
Self-starter and independent problem-solver who thrives in ambiguous environments, takes initiative, and is energized by the opportunity to build processes and capabilities from the ground up

Benefits

Unlimited PTO
Paid parental leave
Competitive compensation
New Apple hardware
401k matching
Strong health and wellness benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SFTPSQLdata pipelinessystem-to-system data exchangesdata mappingdata analysistroubleshootingexport workflowsfile formatsintegration configuration

Soft Skills

communication skillstechnical acumenproject managementdocumentation skillscollaborationproblem-solvingself-starterinitiativeadaptabilitycustomer-facing