Client Relationship and Expansion Consultant
Edify Education
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and maintain relationships with schools.
- Identify upsell and cross-sell opportunities.
- Recover churned customers and prevent churn.
- Conduct strategic analysis of the client portfolio.
- Inspire school owners and education managers to adopt a new approach to teaching English in schools.
- Map clients' pain points and needs.
- Support promotional events for our programs.
Requirements
- Active listening (able to listen attentively);
- Strong time management;
- Negotiation skills;
- Willingness to travel;
- Previous experience with consultative selling;
- Experience in the education sector is desirable;
- Experience with CRM systems;
- Leadership experience.
Benefits
- Health insurance 🩺
- Dental insurance 🦷
- Meal/food allowance as a flexible balance on the CAJU card 🥗
- Edify Online - continuous English learning platform 🌎
- Birthday day off 🎂
- Childcare or babysitter allowance 🍼
- Extended maternity leave (6 months) 🍼
- Extended paternity leave (20 days) 🍼
- Life insurance 💓
- Profit-sharing (PLR) 💵
- Flexible work arrangements 💻
- And most importantly: real challenges! 📊
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consultative sellingstrategic analysiscustomer recovery
Soft skills
active listeningtime managementnegotiationleadershipcommunication