Edgesource Corporation

Operations

• The Operations Analyst supports daily operational, administrative, and employee engagement functions to ensure efficient internal processes and positive employee experience.
• This role serves as a central point of coordination across departments, supporting reporting, compliance, onboarding, facilities, communications, and engagement initiatives.
• Employee Engagement & Recognition
• - Select and source employee recognition gifts and communications for anniversaries, birthdays, and achievements.
• - Assemble and package welcome boxes for new hires.
• - Support planning of corporate events and outings.
• - Manage distribution of employee engagement surveys and annual registration for Top Workplaces awards.
• Corporate Communications & Social Media
• - Develop and implement strategies for company-wide announcements to ensure timely and accurate dissemination of information.
• - Coordinate with departments to gather relevant updates and content for monthly corporate newsletters.
• - Create, curate, and schedule engaging content for company social media platforms, and measure engagement across platforms.
• - Maintain and update content on the company SharePoint Intranet, ensuring information is accurate, current, and organized for easy access.
• Onboarding & Offboarding Access Management
• - Coordinate and issue company assets and access credentials for new hires.
• - Maintain accurate records of assets and access permissions, including timely updates and revocations.
• - Manage the ordering and distribution of employee supplies to ensure timely delivery.
• - Own the asset assignment and retrieval process upon employee start and separations.
• Facilities & Office Administration
• - Facilitate communication between building management and corporate staff to ensure timely execution and resolution of issues at office.
• - Monitor and maintain inventory levels of office supplies. Respond to employee requests for specific supplies and ensure prompt and accurate fulfillment.
• - Coordinate and manage the shipping process for outgoing products, including scheduling shipments, preparing documentation, and ensuring compliance with shipping regulations.
• - Track and monitor shipments to ensure on-time delivery and address any issues that arise during transit.
• - Ad-hoc project and operations support requests as necessary
• - Maintain Operations email inbox, acting as the first line of support to employees, categorizing, and assigning requests to relevant parties