EDCi

Full-stack Engineer

• Consult with clients to determine functional requirements and converts those to both requirements and design specifications.
• Perform project and support tasks in .NET, C#, Microsoft SQL, React, Azure and Contact Center toolset & telephony IVR solutions.
• Consults with clients to determine requirements and translate them into hardware/software capacity recommendations.
• Adhere to development procedures and coding uniformity within Azure DevOps.
• Collaborate with other developers to perform peer reviews and quality assurance.
• Participate in and develop test plans, test cases, and test data sets that validate functional requirements and the delivery of successful software to EDCi’s clients.
• Analyze test results, and identify, document, and report root causes for test failures and resolve with the development team.
• Make recommendations to improve software reliability, performance, and quality assurance best practices and processes.
• Must have the ability to operate with minimal supervision and effectively communicate with both internal and external customers.
• Ability to balance both support and project work; able to meet project milestones.

Software Developer

• Work with architects to maintain and drive technical product roadmap.
• Assist development leadership with roadmap planning and estimation.
• Work with the development team to estimate feature development stories and establish consensus on deliverable commitments.
• Lead and mentor other developers in technology, best practices and successful project delivery.
• Consult with clients and collaborate with business analysts to determine functional requirements and converts those to both requirements and design specifications.
• Perform tasks in .NET, C#, Microsoft SQL, JavaScript, and Contact Center toolsets & telephony IVR solutions.
• Adhere to development procedures and coding uniformity within’ Azure DevOps.
• Collaborate with other developers to perform peer reviews and quality assurance.
• Participate in and develop test plans, test cases, and test data sets that validate functional requirements and the delivery of successful software.
• Analyze test results, and identify, document, and report root causes for test failures and resolve with the development team.
• Make recommendations to improve software reliability, performance, and quality assurance best practices and processes.
• Adhere to high-quality development principles while delivering solutions on-time and on-budget.
• Must have the ability to operate with minimal supervision and effectively communicate with both internal and external customers.
• Ability to balance both support and project work; able to meet project milestones.

Senior Software Developer

Solutions Engineer

• Architect and lead delivery of a scalable conversational AI platform that streamlines Sales Operations workflows
• Lead technical discovery sessions to align on goals, systems integration, data display, and non-functional requirements (latency, accuracy, deployment)
• Design and implement secure RESTful APIs with real-time streaming (SSE) and integration with RDBMS, Flat Files, Document Storage and API-based systems
• Develop a dynamic plugin framework for natural language-to-SQL translation and extensibility
• Produce comprehensive technical documentation including architecture diagrams, API specs, and onboarding guides
• Mentor internal developers through a co-delivery model to build long-term capability
• Create PoCs to validate concepts and gain stakeholder buy-in
• Perform unit testing (limited to 8 hours) and deployment activities to ensure production readiness

Software Developer

Senior Software Developer

Conversational AI Solution Architect