EcoSystems

Customer Support

• Provide strong customer support through phone, email, and chat channels, ensuring all inquiries are handled promptly and effectively.
• Resolve customer issues in a firm but courteous manner, ensuring a positive customer experience.
• Handle multiple customer inquiries and service requests efficiently in a fast-paced environment while maintaining high levels of organization.
• Utilize Service Titan software for customer management and service coordination.
• Establish rapport with customers, treating them like family and ensuring they feel valued.
• Assist with other customer service-related administrative tasks as required.

Customer Service Representative