ECOMMERCE ONE

Digital Marketing

• Independent management, optimization and further development of our SEA accounts (Google Ads, Microsoft Ads, etc.)
• Analysis, planning and implementation of SEO measures (On-page & Off-page) to improve visibility and reach
• Continuous monitoring of campaigns and reporting of relevant KPIs (e.g., ROAS, CTR, conversion rates)
• Identification of growth opportunities, development of new approaches and testing of innovative campaign ideas
• Close coordination with Sales, Content, Product and external partners to leverage synergies and improve overall performance

SEO/SEA Manager, Online Marketing

Product Manager

• Support the product management team in the ongoing development of the digital product.
• Write and refine user stories, including acceptance criteria.
• Execute acceptance tests and support quality assurance for new features.
• Analyze user feedback, support tickets and basic KPIs.
• Document product changes and results from tests, meetings or alignments.
• Participate in agile meetings and assist with their preparation and follow-up.
• Gradual professional development through collaboration with the Senior Product Manager.

Junior Product Manager

Sales

• Proactive sales: You identify sales opportunities, present our products and services, and support customers in choosing the optimal offering.
• Expert consulting: You assist our customers by phone and email, answer questions, and find appropriate solutions.
• Customer retention: Through friendly, solution-oriented communication you actively contribute to building long-term customer relationships.
• Documentation & follow-up: You record all relevant information in the system and ensure smooth processing and handover.

Sales Manager – Sales & Consulting

Backend Engineer

• Design and development of software solutions: Focus on using C# .NET to build robust and scalable applications.
• Conduct code reviews: Ensure the highest software quality through regular code reviews.
• Versatile use of .NET technologies: Development of Windows applications, services, and web services using modern .NET technologies.
• Implementation of security standards: Ensure applications comply with current security standards and incorporate protective measures.
• Continuous integration and deployment: Set up and maintain CI/CD pipelines to automate build, test, and deployment processes.
• Communication with stakeholders: Coordinate with product managers, designers, and other stakeholders to understand and implement requirements.

Software Backend Developer, .NET

Administrative Assistant

• Administrative, operational and organizational tasks.
• Preparation of presentations and development of reports.
• Coordination of appointments, meetings, and travel planning and bookings.
• Processing incoming and outgoing invoices for the tax advisor.
• Document and contract management.
• Coordination of responses to inquiries.

Team Assistant – Office Manager

Account Executive

• Central point of contact for our customers.
• Advising new and existing customers on getting started with our software.
• Providing support via email, phone, and in the support forum.
• Explaining complex topics in an easy-to-understand way.
• Recording customer requests and passing them on to the relevant departments for product improvements.

Support Specialist – Customer Support Representative

Administration

• Betreuung der MS-SQL Datenbanksysteme (2014+) im Failover-Cluster-Betrieb.
• Implementierung und Weiterentwicklung automatisierter Abläufe und Berichte (T-SQL Scripting/SSIS/SSRS).
• Optimierung von T-SQL Statements und Datenbankstrukturen.
• Releasemanagement (2014+).
• Beraten und unterstützen der System- und Applikationsentwicklung hinsichtlich logischen Entwurfs, Datenbanktechnik und Datenbankbetrieb.
• Implementierung und Weiterentwicklung von Reporting- und Analytics-Strategien.