Quality Manager
Ecologi | B Corp™
full-time
Posted on:
Location Type: Office
Location: New Bedford • Massachusetts • United States
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Tech Stack
About the role
- Serve as Management Representative for ISO 9001, ISO 13485, AS9100, ISO 14001, and NADCAP
- Ensure the quality system drives operational performance, not just compliance
- Continuously improve the effectiveness and simplicity of the quality management system
- Integrate risk-based thinking into daily decision making and process control
- Lead deployment of statistical process control and process monitoring systems to reduce variation and improve predictability
- Establish governance for control plans, process validation, and measurement system reliability
- Partner with Operations and Engineering to standardize processes and eliminate undocumented workarounds
- Drive root cause and corrective action activities focused on systemic improvement rather than containment alone
- Develop and maintain real-time visibility to quality and process performance using data analytics and digital tools
- Use data to proactively identify trends, risks, and opportunities before customer impact
- Ensure data integrity and alignment between ERP, quality systems, and operational reporting
- Serve as the primary quality interface for key customers, supporting business reviews, performance discussions, and recovery actions
- Lead responses to customer concerns and regulatory findings with urgency and transparency
- Build long-term customer confidence through proactive communication and demonstrated process control
- Develop a risk-based supplier quality strategy aligned with business and customer needs
- Partner with Supply Chain to strengthen supplier capability, reduce variability, and mitigate risk
- Lead supplier development initiatives and escalation processes for critical suppliers
- Act as a trusted partner to Operations, Engineering, and NPI teams to improve process performance and launch quality
- Facilitate structured problem solving and drive alignment on priorities and decisions
- Build a culture of accountability, collaboration, and continuous improvement across functions
- Lead site-level continuous improvement initiatives focused on variation reduction, process capability, and defect prevention
- Mentor teams in structured problem solving and Lean methodologies
- Support development of future quality and operational leaders
- Build and develop a high-performing quality organization with strong technical and leadership capability
- Establish clear expectations, accountability, and professional growth plans.
- Conduct all tasks in a safe and efficient manner complying with all local, state, and federal EHS regulations and with Morgan New Bedford, MA EHS Guidelines.
Requirements
- Bachelor’s Degree (B.S.) in Engineering, preferably Mechanical
- 5+ years working experience in a manufacturing environment, preferably in Aerospace/Medical Manufacturing environment
- ASQ-CQE Certification is desirable but not required
- Experience with CFR Title 21, Part 820, ISO 9001, 13845, AS9100, NADCAP (Welding)
- Ability to articulate a vision and strategy in a way that inspires and motivates a team
- Respectful and outstanding leadership skills
- Strong ability to manage multiple, complex priorities within timeframes
- Ensure accountability for results that maximize contribution to business objectives
Benefits
- Health, safety and wellbeing
- Community support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
statistical process controldata analyticsprocess validationmeasurement system reliabilityrisk-based thinkingcontinuous improvementstructured problem solvingLean methodologiesprocess capabilitydefect prevention
Soft Skills
leadershipcommunicationcollaborationaccountabilitystrategic visionmentoringproblem solvingtime managementinspirationcustomer focus
Certifications
Bachelor’s Degree in EngineeringASQ-CQE Certification