Ecole Vanguard School

Administrative Assistant

• Manage and organize the scheduling of appointments, meetings, and events for school administrators, ensuring effective time management.
• Prepare, edit, and distribute official school communications and documents, maintaining a high level of accuracy and professionalism.
• Assist in maintaining student records and databases, ensuring confidentiality and compliance with school policies and regulations.
• Coordinate with various departments to facilitate smooth daily operations, including handling inquiries from parents, staff, and external partners.
• Support the financial department by processing invoices, maintaining financial records, and assisting with budget tracking as required.

Customer Support

• Provide exceptional customer service to students, parents, and faculty by addressing inquiries via phone, email, and in person.
• Maintain and update student records accurately in the school’s database, ensuring confidentiality and compliance with data protection regulations.
• Coordinate with various departments to resolve issues and improve overall service delivery, ensuring a seamless experience for all stakeholders.
• Assist in organizing school events and activities, supporting communication efforts to ensure successful execution and participation.
• Gather and analyze feedback from students and parents to identify areas for improvement and contribute to enhancing the overall educational experience.

Customer Service Specialist

• Coordinate and manage communications between school staff, parents, and external stakeholders, ensuring timely and accurate information dissemination.
• Organize and maintain the school's administrative files and records, including student information and educational materials, ensuring confidentiality and compliance with regulations.
• Provide administrative support to special education teachers and other professional staff, assisting with scheduling, correspondence, and resource allocation.
• Assist in the preparation and coordination of meetings and events, including setting agendas, taking minutes, and ensuring necessary materials and logistics are in place.
• Monitor inventory levels of office supplies and educational resources, placing orders as needed to ensure the smooth operation of school activities.