Technical Field Service Representative – HoReCa
Ecolab
full-time
Posted on:
Location Type: Office
Location: Mannheim • Germany
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About the role
- Sell hygiene solutions to existing customers, provide professional advice and acquire new customers in your region to drive continuous growth
- Support customers in commercial dishwashing, kitchen environments, laundries and housekeeping
- Conduct regular service visits and trainings at customer sites
- Monitor the market and competitors, derive strategies and measures, and support the launch of new products
- Act as an Ecolab brand ambassador and share best practices in cleaning and safety, water, sustainability, efficiency and innovation
Requirements
- Completed technical apprenticeship and/or a degree in engineering or business administration
- Initial B2B sales experience and technical aptitude preferred
- Strong communication and interpersonal skills, negotiation ability and customer service orientation
- Team player with a high willingness to learn, self‑initiative and a hands‑on mentality
- Goal‑oriented and structured work style, with an interest in dynamic processes and frequently changing tasks for different customers
- Proficient PC skills (especially MS Office); experience with CRM tools (e.g. Salesforce) desirable
- Good command of English, both written and spoken
- Driving license class B and willingness to travel within your sales territory
Benefits
- Intensive onboarding, on‑the‑job training and continuous development opportunities
- An agile, collaborative and international working environment with diverse development paths and global assignment opportunities
- Remuneration according to the chemical industry collective agreement plus a performance bonus, additional vacation days and company pension scheme
- Varied and engaging responsibilities with the flexibility for autonomous work
- Company car for private use with unlimited mileage and IT equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical apprenticeshipdegree in engineeringdegree in business administrationB2B sales experiencetechnical aptitudenegotiation abilitycustomer service orientationproficient PC skillsMS OfficeCRM tools
Soft Skills
strong communication skillsinterpersonal skillsteam playerwillingness to learnself-initiativehands-on mentalitygoal-orientedstructured work styleinterest in dynamic processesadaptability
Certifications
driving license class B